In the Philippines, an assessment is available to test skills in Computer Hardware Servicing - the NCII exam. "The COMPUTER HARDWARE SERVICING NC II Qualification consists of competencies that must possess to enable to diagnose and troubleshoot problems in personal computer systems, software, replace parts and get the system back to normal operation." (www.tesda.gov.ph)
How to pick the top VOIP Provider What comes first? The hardware, software or the provider? Choose the best provider and the chances are good, you will get top hardware, software and services.
Zappix, the leader in Visual IVR technology announced the release of its improved Visual IVR authoring platform that enables non-technical users to build and publish their own omni-channel Visual IVR smartphone app. The Zappix smartphone Visual IVR allows companies of any size to improve customer service by making it easier to resolve a problem or complete a transaction without making a phone call. This results in reduced contact center costs while also increasing customer satisfaction and the Net Prompter Score™ (NPS).
Qualex Consulting Services, Inc. (QLX) announced its iQ-Gaming™ Solution has achieved SAP certification as powered by the SAP HANA® platform. The solution has been proven to run on SAP HANA and to leverage its unique capabilities.
ClickInstall 4 creates a software installer for Mac OS X that adds user choice and options during the install process. Optional features can install on demand from Internet. Enhancements include FTP to website, pre and post install notes and automation.
Autosofted released three new tools that can be used by anyone in order to manage the files on their computers.
DSD Business Systems launches InstaDocs as an electronic document management and storage solution embedded within Sage 100 ERP.
Avaya, which claims to be the leading supplier of call centre systems, has just released software that turns a Chromebook into a fully functioning contact centre agent's terminal.
Both companies addressing the international market together, integrating the PDF Compressor into NOVO Mail
Technical assistance from Microsoft ended last April 8, 2014 for Microsoft XP. This includes automatic updates and also Microsoft Security Essentials downloads. Microsoft will now focus and invest their resources to newer technologies for a new and enhanced customer experience.