Netflix has cracked down on VPN users who attempt to bypass country-based content restrictions and has started with Australian users.
Spare a thought for the contact centre manager: their job has changed almost beyond recognition in the last few years as the call centre has morphed into the contact centre, as unichannel has become first multichannel and now omnichannel. Long gone are the days when the primary concerns were ensuring the effectiveness of the IVR system, training contact centre operators and making sure they had the right systems to answer customer queries.
The video surveillance market is currently valued at approximately $16.5 billion, with analysts predicting even larger growth in the following years.
A recent study of IDC shows that an increasing number of enterprises are rushing towards web platform standards like HTML5 and modern languages to create hybrid application for their operations.
Let’s say you have $180 and not sure to choose either Lenovo K5 Note or Samsung Galaxy J5 2016. By the time you finished reading this piece, you should know that there’s only one clear winner after all.
We all love bargains, but trust me that you will be getting good value for money when it comes to either Xiaomi Redmi Note 3 Pro or Oppo F1. They are both unique devices and will be available very soon.
With pet ownership on the rise, makers of dog and cat food are reporting above-average sales. These two new reports reveal the current state of the pet food market and where it's headed.
Mobile network operators (MNOs) are gradually moving from telecom-centric to IT-centric operating models and are adopting the same approach that has driven the success of online service providers.
LG kicked off 2016 with the upcoming release of its new lineup called the K-series. K4 and K10 is expected to be released in Q1 of this year bringing vastly different options to consumers.
According to speculations and rumours, Samsung’s Unpacked 2016 event has already been speculated to occur either on February 20th or February 21st. A news website - Android Headlines leaked image that shows Samsung may be launching its next Galaxy on February 21st, which further added that the 21st February may be the actual day of their upcoming Unpacked 2016 event. However, Samsung recently confirmed the date because they have been sending invites to the press stating that the Samsung’s Galaxy Unpacked event will happen on 21st of February. The doors for the event will be opened promptly at 6PM CET and event is expected to start at 7PM CET.
- Oppo F1: 5-inch slim metal device dubbed the selfie expert for $249
- Samsung Galaxy J5 2016: now comes with bigger screen and more RAM
- Near-field communication (NFC) a market on the move, analyzed in industry reports
- HTC One M10: can this 5.1-inch monster of a flagship save the sinking ship?
- IPTV reshapes the future of TV globally
- Closing the virtuous circle of data
- Ditch Witch inventor remembered
- Customer service centres: Sweating the small stuff
- Consumer ready to place their Oculus Rift and touch controllers pre-orders
- Coal mining market considered 'high risk' by industry experts
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