Invensis is a leading Business Process Outsourcing (BPO) company that provides efficient back office support services to Fortune 500 companies and small- and medium-sized organizations around the world. It adds value to clients’ businesses by streamlining their operations in a cost-effective manner. The company was established in the year 2000, in Bangalore, India, with a team of five members. Within 14 years, the company has experienced substantial growth and now has in excess of 1,500 personnel, across numerous offices. With an office based out of Delaware, USA, the delivery centres of the company are located in Bangalore, Hyderabad and Rajahmundry.
Invensis offers solutions for diverse industries, including logistics and supply chain, retail, insurance, customs brokerage, healthcare, chemical and manufacturing, financial services and real estate.
Invensis’ Business Offerings:
- Back Office Data Management:
The back office data management services offered by Invensis include data entry, eCatalog management, scanning, data mining and indexing and archiving services.
- Customer Care Services:
Invensis’ customer care services span customer service, cross-selling and up-selling services, customer care analytics services, loyalty program management, customer complaint resolution, debt collection, social customer service, CATI, and telephone answering service.
- Finance and Accounting Services:
Invensis provides services related to accounts payable/receivable, bookkeeping, financial analysis and reporting, CFO, insurance claims processing, mortgage processing, payroll processing and tax preparation.
- IT Services:
Invensis provides software application development, web application development, mobile application development, SaaS development, cloud computing application development, and
software testing and QA as part of our portfolio of IT services.
- Corporate Training:
Through Instructor-led classroom training (ILT), live virtual classes (LVC) and e-learning / self-paced online training, Invensis can deliver enterprise workforce development programs for project management, IT service management, quality management, agile and scrum methodologies, program management, technology training, and more.
- E-commerce Support Services:
Invensis provides end-to-end e-commerce support services that span IT services, order processing solutions, product information management services, customer care outsourcing services, Finance and Accounting (F&A) outsourcing services, digital marketing services and photo editing services.
- Document Process Automation:
- Digital Marketing Services:
Invensis delivers document process automation solutions for critical business functions like order processing, Accounts Payable (AP) automation/invoice processing, digital mailroom and forms processing.
Invensis provides end-to-end digital marketing services that span Search Engine Optimization (SEO), Pay Per Click (PPC), Social Media Optimization (SMO), display advertising (banner ads), email marketing, affiliate marketing, content writing/SEO copywriting, web analytics and reporting.
- Vara Prasad Rongala, Managing Director
- KAVV Prasad Rao, Executive Director
Awards and Recognitions:
- Named among the ‘Top 10 Most Promising Business Process Outsourcing (BPO) Organizations in India’, by Silicon India
- Has achieved HIPAA compliance
- ISO/IEC 27001 and ISO 9001 certified organization
- A NASSCOM member