Press Release Business Software

Resolve CloudBase underlying technology platform recognised in Gartner Magic Quadrant

Resolve Software Group, a leading provider of software-as-a-service (SaaS) and BPM platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), is proud to announce that the underlying technology platform for its Resolve CloudBase product, Eccentex's Dynamic Case Management Framework 2.0, has been recognised as a Visionary in Gartner's first-ever Magic Quadrant for BPM-Platform-Based Case Management Frameworks report.

In 2013, Resolve acquired the exclusive Australian and New Zealand rights to Eccentex technologies as the foundation of Resolve’s CloudBase platform. This relationship brings together Eccentex’s world-class technology with Resolve’s exceptional expertise and experience to deliver outstanding DCM solutions.

“Recognition from Gartner is of significant value to Resolve and our customers. It vindicates the trust we put in Eccentex in their early years, and are proud that by sharing Resolve’s 20 years of experience in this business, we have helped shape the platform to become the DCM visionary technology it is today,” said Chris Morison, CEO of Resolve.

“We place great faith in our joint ability to extend our capabilities even further, and Resolve’s plan for CloudBase moving forward is both exciting and challenging.”

Resolve CloudBase is an innovative, patented, cloud-native, platform-as-a-service (PaaS) solution for DCM. It is a quality solution combining all input (physical, electronic, audio, video) with collaboration (peers, customers, regulatory, experts) and technology (office, ECM, CRM, BPM, transactional) into milestone, business rule and metadata-driven tasks.

ABOUT RESOLVE: Resolve is a leading provider of Dynamic Case Management solutions – be that complaint, feedback, incident, membership, or other case management applications. Resolve solutions are flexible and powerful applications that have captured the attention of a wide user base including utilities, FMCG, telecommunications, health and transport industries, and is used as core business system by numerous Government Departments and Ombudsman’s Offices across Australia, New Zealand and abroad.

Resolve has a single purpose to deliver flexible solutions that meet its customers’ requirements.

For more information:

Make an Inquiry about this report HERE!
  • www.resolvesoftware.com.au

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Resolve Software Group - Dynamic Case ManagementResolve Software Group
Category: Mobile Workforce and Asset ManagementCompany about: Established in 1994, Resolve is an Australian owned and operated global provider of Dynamic Case Management solutions – be that cases, complaints, incidents, feedback, membership, or other similar applications. Resolve is a flexible and powerful application that has captured the attention of a wide user base including utilities, FMCG, heath, telecommunications and transport industries, and is used as core business system by numerous Government Departments and Ombudsman’s Offices across Aust ...
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