It doesn’t matter what new purchase you make, you should always consider the pros and cons. Particularly when it is a significant change to the way you operate your business.
Switching to VoIP is no exception and if this is the first venture into digital telephony then it is critical to understand the realities of this switch. If you do not have in-house IT support you need to do your homework, talk to others who have already made the move and get recommendations for providers.
Security is an issue which cannot be ignored for most business and must be thoroughly assessed with providers, particularly if you are considering hosted PBX. There are options to ensure the security of your data that can reside in-house, in the cloud and in both places. As VoIP runs over the same network as all your other data, and VoIP can be your weakest link, make sure from the outset that it isn’t.
If your business, child care, medical rooms and the like, needs a reliable connection to emergency services 000, you can still consider VoIP for your main telephone requirements but you will need either a fixed line or mobile to ring 000, as most providers cannot make this service available. The VoIP “identification” is an IP address and not generally considered reliable as a locator. So as long as you have this covered, keep thinking VoIP.
Don’t be put off by comments about unreliability or bad voice quality, unless you live in the back of beyond and the NBN or 4G haven’t got to you yet, the service is reliable and is of high quality. Of course this does depend on the equipment, broadband speed and network you have in place but these are things which can be upgraded and should not hold you back.
VoIP being over the internet can be subject to internet traffic, which if heavy, can affect the quality of calls. Again, this is something to be taken into consideration and planned for with enough resources to cater for peak times. Cloud options also play a part here and your provider should be able to advise the optimum option for your business.
A reality which is a definite plus is the lower cost of telephony with VoIP, not only in the daily operation of a business but with regard to equipment, upgrades and maintenance.
More available features, ones which you may not have been able to consider in the past due to your legacy system and the cost, are now achievable and many come as part of a subscription.
Over all the case for switching to VoIP is positive and can place your business in the same league as the top end of town.
My Business Voice
Our VoiP and Hosted PBX services are dedicated for business customers only. We only sell the best business grade products We stand out from the rest because we have built a quality VoIP network for just business.
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Category: VoIP and Hosted PBX SolutionsCompany about: My Business Voice can get you started with a feature rich and low upfront cost VoIP Phone System. Low upfront phone system costs to get started - from $0.09c Self manage your VoIP phone system via friendly web interface IPhone/laptop phone system integration No on site technician charges Always be up to date with phone system technology Link multiple office/home together as one