Industry Viewpoint: 6 Ways that Architecture and Engineering Companies can Improve Their CAD Software

ZWSOFT, a leading supplier of CAD solutions for the global MCAD and AEC industries, has published the results of an in-depth research study with 5 major architecture and engineering company customers, regarding problems that they come up against when using their CAD software. Six main issues were introduced by these companies and each company finds their ways to solve their problems.

Genesys to Acquire Leading Cloud-Based Self-Service Contact Center Provider, Angel, from parent MicroStrategy

Genesys, a leading provider of customer service and contact center solutions, today announced it reached a definitive agreement with MicroStrategy® Incorporated, a leading worldwide provider of business intelligence (BI) and mobile software, to acquire its subsidiary Incorporated.

Cyara helps Defence Call Centre to reduce call time by 15%

“In two hours, Cyara built a test system, stepped me through the basics and I was ready to go. If I could get the rest of my vendors to do this, life would be so much easier!” Luke Johnston, Business Integration Coordinator, Defence Service Centre.

DPS Telecom Introduces New Auto-Dialer White Paper - Monitor Your Sites With Your Cell Phone

DPS Telecom, a leading developer of network alarm monitoring solutions, announced today that it has released a new white paper, “The Complete Guide to Remote Auto-Dialers.” This white paper discusses auto-dialer RTUs, which provide a way to monitor your remote sites directly from your phone.
If you’re responsible for any number of remote sites, whatever your industry, you absolutely have to know when you have a problem. Auto-Dialers are great for this task, because they offer reliable and accurate notification. But there isn’t just one auto-dialer out there - they’re all different. In this new white paper, you’ll learn how to choose the right one.