Minitool solution to the user profiles service failed the logon

Are you still troubled by the issue the user profile service failed the logon? This article will introduce you different methods to solve user profile service failed problem and tell you how to protect your data and PC well with a third-party software.

The User Profile Service Failed the Logon

The error message means that the user profile has been corrupted. And the issue often occurs following a Windows Update, partition resizing, user profile creation, system restore and so on.


Solution to the Use Profile Service Failed the Logon Delete SID and Create a New Profile

If you have encountered the issue the user profile service failed the logon, you can try to delete the error SID to solve user profile service failed problem. I introduce how to delete SID step by step.

Step 1: To delete the SID, you also need to boot your computer into safe mode.

So as to the detailed operations for booting your computer into safe mode, you can refer to the first method. I will not talk about the detailed steps again here.

Step 2: After booting computer into safe mode, you can type View advanced system settings in the search box of Windows 10 and select it.

Step 3: In the popup window, you need to go to the Advanced tab of System Properties window and click Settings under the User Profiles.


Step 4: In the User profile window, you need to choose the profile that you want to delete, and click Delete. Then click OK to continue.

Step 5: After that, you need to press Windows key and R key together to launch Run box. And then type regedit in the box and click OK to continue.


Step 6: You will see the Registry Editor window. Then locate and click the following registry subkey.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Step 7: Then click folders that begin with S-1-5 (SID key) followed by a long number and find out the find the user profile from the ProfileImagePath in the right pane.


Step 8: When you find out the right SID key you want to remove in the left pane, you need to select it and right-click it and choose Delete from the context menu.


Step 9: After you have successfully deleted the SID key, you can reboot your computer to log on and check whether the issue the user profile service failed the logon is solved. And a new user profile will be created automatically the next time when the user logs on.

After you have successfully solved the issue user profile service failed, it is recommended to create a system image to protect your data and computer. And since the user profile service failed the logon Windows 10 issue can occur due to various reasons, you can use this system image to perform some recovery actions when the issue occurs again or some other accidents happen.  

Fortunately, MiniTool ShadowMaker can help you to create a system image and also provide recovery solutions when some accidents happen. MiniTool ShadowMaker, best Windows 10 backup software, provides various backup services with its multiple powerful features, such as system backup, files and folder backup, disk backup, partition backup and so on.

In addition, MiniTool ShadowMaker also plays an important role when Windows 10 restore points missing. And you can find more fantastic functions after you have used it.

So you can get MiniTool ShadowMaker Trail which can be used for free within 30 days from the following button to get some extraordinary experience.

Step 1: Launch the software and click Keep Trial to continue. Then click Connect in This Computer to enter its main interface.


Step 2: MiniTool ShadowMaker will remind you to back up immediately if you haven’t used it to perform any backup action. Then you just need to click SET UP BACKUP to continue.

MiniTool ShadowMaker is designed to back up the operating system by default.

On the other hand, you can also go to the Backup tab to choose what you want to back up and choose where you want to save the backup image by click Source tab and Destination tab.

Tip: It is recommended to choose an external hard drive as the destination.


Step 3: Now, you can click Back up Now to perform the backup action immediately. Or you can click Back up Later to delay the backup process.



  1. The Schedule setting helps to set the backup matters on a regular basis such as daily/weekly/monthly so as to protect your data and PC well. This function even can help you to create automatic backup in Windows 10.
  2. The Scheme can help to manage your disk space by deleting previous backup versions.
  3. The Options can help to set some advanced backup parameters. For example, you can set the compression level of backup image.

Step 4: After you have successfully created the system image, you had better go to the Tools tab to create a bootable media which can be used to boot your computer and perform some recovery actions to solve problems when your PC can’t boot from Windows.

And it is essential for you to know how to restore to earlier date with the system backup image.

Apart from the method mentioned above, there are also other methods that work to solve the user profile service failed the logon isse.

News From

MiniTool Solution - data recovery and partition management industryMiniTool Solution
Category: Data Recovery ServicesCompany about: MiniTool Solution Ltd. is a software development company based in Canada. As a dedicated software development company, MiniTool Solution Ltd. provides customers with complete business software solutions in the data recovery and partition management industry.
This email address is being protected from spambots. You need JavaScript enabled to view it.