Solutions to could not find the Recovery Environment - MiniTool

Have you tried performing a system refresh on your Windows 10 operating system because it works slower then it is supposed to? Some Windows 10 users are having issues with the error message “Could not find the recovery environment” which occurs just at the beginning of the refresh or reset process.

When you are trying to reset or refresh your PC, it is possible for you to encounter an issue could not find the recovery environment. And the detailed information is ‘Could not find the recovery environment.

Insert your Windows installation or recovery media, and restart your PC with this media.’

Obviously, it means that you can’t successfully finish the process of resetting or refreshing your PC.

Do you know how to solve the issue Windows could not find the recovery environment? If no, don’t worry.

Just keep on your reading. This post will show you 3 methods to solve the issue could not find the recovery environment.

3 Solutions to Could Not Find the Recovery Environment Solution 1. Use Windows Installation or Recovery Media

As the issue mentioned, to solve this issue could not find the recovery environment, you can insert the Windows installation or recovery media to reset your PC if you are unable to reset your PC by clicking the Reset this PC button in Windows settings.

Therefore, if you already have the Windows installation or recovery disk, you can directly insert it to your computer and restart your computer from the recovery drive. Then try to reset your PC and check whether it could complete successfully.

However, if you don’t have the Windows installation or recovery media, you need to create a one. And here, I will simply introduce how to create installation media.

Step 1: You can click here to download the Media Creation Tool program. Then launch the file you just download, and accept the terms and conditions which will appear in the beginning.

Step 2: Then choose the option Create Installation media (USB flash drive, DVD, or ISO file) for another PC. Then click Next to continue.


Step 3: Next, the language, edition, architecture will be chosen based on your computer. However, you need to uncheck the option Use the recommended option for this PC and click Next to continue.

Step 4: Then, you need to choose which media you want to use and click Next to continue. There are two kinds of media can be chosen.

Step 5: Then choose the USB drive or the DVD drive from the list which will be shown if the storage medium is connected to your computer. And click Next to continue, then the Media Creation Tool will proceed to download the necessary files to create the installation device.

The process will start and you should wait patiently since this process will take a long time.

Step 6: When the Windows installation disc or recovery drive is successfully made, you can connect it to your computer to boot the PC. Then click Repair your computer Choose an option Troubleshoot Reset this PC to continue and check whether the issue could not find the recovery environment is solved.

Solution 2. Enable Windows Recovery Environment

I would like to introduce another method to solve the issue could not find recovery environment. In fact, many computer users who have encountered the issue could not find the recovery environment Windows 10 say this method is effective.

In this way, you can try to check the status of the Windows Recovery Environment and enable it. This method is to use REAgentC.exe tool to configure Windows Recovery Environment boot image and to administer recovery options for your computer.

Now check out how to enable Windows Recovery Environment step by step.

Step 1: Type Command Prompt in the search box of Windows 10. Right-click Command Prompt and choose Run as administrator to continue.

Step 2: Then you can type the following command to check the status of Windows Recovery Environment firstly. Please remember to hit Enter to continue after typing the command.

reagentc /info

Step 3: If the Windows Recovery Environment is disabled, you need to type the command reagentc /enable to enable it and hit Enter to continue.

Then wait patiently since this process will take a long time. Then you will see a message that tells you the operation is successful.

When the process is finished, you can try to restart your computer to check whether the issue Windows could not find the recovery environment is solved.

Solution 3. Use a Piece of Third-Party Software

As to the issue Windows 10 recovery environment missing, you can try to use a piece of third-party software to recover your computer to the previous state as long as you have created a system image in advance.

Furthermore, because the Windows recovery option may fail to work as it should, it is recommended to create a system image when your PC works normally. In this way, you can not only protect your PC and data well, but also use the system image to perform some recovery actions.

In particular, when you encounter the issue could not find the recovery environment, you can use a piece of third-party software to do some recovery actions. MiniTool ShadowMaker is a good choice.

MiniTool ShadowMaker, the best backup software for Windows 10, can keep your data safe with its powerful features. It can help you to back up files and data, disks and partitions, and the operating system.

And besides the backup features, MiniTool ShadowMaker also provides recovery services. It plays an essential role when some accidents happen since it can be used to restore the computer to an earlier date.

With the powerful features, it save youa lot of work and time. 

Create a System Image

Step 1: Install the free backup software, launch it and click Keep Trial to continue. Then you need to click Connect in This Computer to continue.


Step 2: MiniTool ShadowMaker will remind you to back up immediately if you don’t use it to perform any backup action. Then you just need to click SET UP BACKUP to continue.

MiniTool ShadowMaker is designed to back up the operating system by default.

On the other hand, you can also go to the Backup tab to choose what you want to back up and choose where you want to save the backup image by clicking Source tab and Destination tab.


Step 3: After you have successfully selected the source and destination, you can click Back up Nowto start the task immediately. Or you can click Back up Later from the drop-down menu to delay the backup task.



  1. The Schedule setting can help you to set the backup matters on a regular basis such as daily/weekly/monthly/on event so as to protect your PC and data well. With this powerful feature, you can also create an automatic backup in Windows 10.
  2. Scheme setting can help you to manage disk space by deleting previous backup versions. Here, 3 Types of Backup: Full, Increment…ential – MiniTool can help you to get more information.
  3. Options can help you set some advanced backup parameters.

After you have successfully created the backup image, you had better go to the Tools tab to create a bootable media which can help you to boot your computer from MiniTool Recovery Environment when your computer can’t boot normally from the operating system.

And another important thing is that you need to know how to boot your computer from the bootable media.

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Category: Data Recovery ServicesCompany about: MiniTool Solution Ltd. is a software development company based in Canada. As a dedicated software development company, MiniTool Solution Ltd. provides customers with complete business software solutions in the data recovery and partition management industry.
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