Fix "An Error Occurred while Troubleshooting" - MiniTool Solutions

Sometimes something on your computer isn't working, and then you will ask the built-in Windows Troubleshooters for help. Troubleshooters can find and fix many common problems for you, but the issue "an error occurred while troubleshooting" may occur unexpectedly. This post will offer 8 useful solutions to fix this troubleshooting issue.

An error occurred while troubleshooting. A problem is preventing the troubleshooter from starting. This problem is a common problem in Windows. It occurs when you try to run built-in troubleshooting feature of Windows to fix issues or when you try to run Microsoft's official Fix It tools. As soon as you run the troubleshooter, you receive the above mentioned error message. When you click on "View error details" link, you get random error codes which might differ for different computers.

If you are also facing this problem, this articlel will help you in fixing the issue.

How to Fix Troubleshoot Problems in Windows 10/8/7 Solution 1: Temporarily Disable User Account Control Temporary

If an error occurred while troubleshooting issue happens, you can try turning User Account Control off. Just follow the steps below:

Step 1: Type UAC in the search box and click Change User Account Control settings from the search results.

Step 2: Drag the slider all the way down to Never notify. Finally, click the OK button to apply the change.


Windows Troubleshooters not working issue may be solved. If it won't work, you may try another method.

Solution 2: Disable Antivirus Program and Firewall

Sometimes the security software or firewall is the cause that keeps Windows Troubleshooters from searching for solutions on the Internet or sending the required information to Microsoft servers. To get rid of an error occurred while troubleshooting issue, you can try to temporarily disable your antivirus program or firewall and see if the troubleshooter works well.

Under some circumstances, you may have to completely uninstall the security software and switch to a different antivirus program.

Solution 3: Modify Registry Editor

In some forums and videos, some users provide one way to get rid of the troubleshooting error, which is to change Windows Registry. To do this, see the following guide:

Step 1: Press Windows logo and R key on the keyboard at the same time to open the Run dialog.

Step 2: Enter regedit and press Enter key.

Step 3: Go to the path:


Step 4: Right-click on ScriptedDiagnostics key and choose Delete option.

Step 5: Go to another path:


Step 6: Right-click on the registry key ScriptedDiagnosticsProvider and delete it.

Step 7: Exit the Registry Editor and restart your computer.

Apart from the solutions mentioned here, you can also try other ways to fix troubleshoot problems,


  • Perform a System Restore
  • Start Cryptographic Services Using Service Manager
  • Repair .NET Framework
  • Create a .bat File and Run It as Administrator
  • Modify Registry Editor

Back up Your PC after Fixing Troubleshoot Problems

To avoid experiencing the same issue or other computer problems and perform a quick recovery, we strongly recommend you to back up your computer system or important data so that you are able to quickly and effectively restore the system or lost data in the event of system accidents or data loss.

For computer backup, MiniTool ShadowMaker, the free and professional backup software for Windows 10/8/7, will be your good choice. It enables you to easily back up your crucial files/folders, Windows operating system, partition or the entire disk.

Above all, it can let you automatically back up your files or system by setting the time point with the Schedule feature. Moreover, incremental and differential backup are supported, protecting your PC safe well.

Now, download MiniTool ShadowMaker Trial Edition on your PC after finishing fixing the troubleshooting error.

Step 1: Run this tool in Windows 10/8/7, click Keep Trial and choose the Connect in the Local section.

Step 2: In the Backup page, you will find this backup software backs up the Windows system by default. And the destination folder may be chosen if you have more than 1 disk. Just click Back up Now button to run the task immediately in Manage page.


Once you finish the system backup, you are able to restore the PC to a normal state when the troubleshoot problems or other system accidents happen. Now, don't hesitate to use it to protect your PC.

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