Computer Repairs Blog

Fix Windows 10 stuck issue with system image backup

Windows 10 stuck issue occurs when we try to reset our PC via an option located in the Settings app. This feature is particularly useful when our PC experiences severe issues since this option enables us to reset our system completely. Windows 10 gets stuck at “Resetting your PC” screen for a lot of people. Your PC will be stuck at a certain percentage and will remain there indefinitely. It can be stuck at any percentage process. Most commonly, PCs hover around 8%, 66% or at the dreaded 99%.

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The problem may turn out to be temporary and it may finish after a couple of hours but it can also get stuck forever which means you will need to fix this somehow. There are quite a few methods which have helped Windows 10 users over the years, today I’d like to introduce one of them - Restore Your PC with System Image Backup.

How Can You Create a Windows 10 Image Backup?

When you get stuck on Windows 10 resetting black screen for a long time, if you have a system image file which is created ahead of time to an external hard drive, you can easily restore your computer to the earlier date and ensure your PC runs normally.

Use MiniTool ShadowMaker to do a system restore

In order to do a system restore with MiniTool ShadowMaker, you are only allowed to enter WinPE (Windows Preinstallation Environment) for this job.

You can use Builder Media feature of this freeware to create a bootable USB flash drive or CD/DVD to go to WinPE.

You can download theTrial Edition for a 30-day free trial or directly use Professional Edition to get MiniTool ShadowMaker Bootable Edition.

Step 1: In WinPE interface, you see MiniTool ShadowMaker will launch by itself to the Home page. Then, you need to enter Restore page for system restore.

Step 2: Then, perhaps you can see the system backup you have created in this interface. And then click Restore to the next step.

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If the backup image doesn’t appear in Restore page, just click Add Backup option to add the backup to the interface.


In MiniTool ShadowMaker Bootable Edition, the drive letters of some partitions are variational. Thus, please add the correct backup file according to partition size.


Step 3: Depending on the backup version, you can make sure whether this backup task is the one you want to restore. Click Next to go to step 4.

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Step 4: By default, all partitions included in the selected backup file will be checked. Then you can choose the partitions you want to restore. But here, as to system restore, all system partitions are necessary.

Note: For a successful restoration to fix Windows 10 reset stuck on spinning circle issue, MBR and Track 0 must be checked.

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Step 5: Next, you need to choose a target disk which you can restore the system backup image to. Then click Start and OK button to continue.

1. You are not allowed to restore the backup image to a disk holding backup files.
2. When selecting the target disk, MiniTool ShadowMaker will inform you the specific partition that will be overwritten by the image. Usually, the original system disk will be a good choice.

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Step 6: Then MiniTool ShadowMaker will start to perform the restoration process. This operation will cost a few minutes. Please wait patiently.


Tip: The option Shut down the computer when the operation is completed is helpful for you.

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Like that, all the operations of system restore are finished effectively. Then, your Windows 10 can run normally.

If you have a system image file created by MiniTool ShadowMaker and your computer is stuck in resetting, just get MiniTool ShadowMaker to create a bootable disc and restore your Windows 10 to the previous date from the system backup.

Windows 10 System Image Recovery in WinRE

If you have a system backup image which is not created by MiniTool ShadowMaker but Windows Backup and Restore (Windows 7), how can you fix Windows 10 stuck in resetting issue via the backup image? Follow the steps below.

When Windows 10 reset fails, the computer can’t boot to the desktop. In this case, you can go to WinRE (Windows Recovery Environment) to do the restoration.

Navigate to Troubleshoot > Advanced options > System Image RecoveryTroubleshoot > Advanced options > System Image Recovery. Then follow the instructions to perform the recovery.

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In order to protect the computer, you had better back up the Windows 10 on a regular basis or migrate Windows 10 to another disk.

If no backup exists, but performing Startup Repair fails. In this case, you can only make a Windows 10 reinstallation.

About MiniTool ShadowMaker

MiniTool ShadowMaker is an all-in-one system backup and data protection solution developed by MiniTool Solution, which can be used to back up system/disk/files/folders, to customize backup schedule, to manage disk space taken up by backup files, to create WinPE bootable media, to clone hard drive, and so on. 

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MiniTool Solution - data recovery and partition management industryMiniTool Solution
Category: Data Recovery ServicesCompany about: MiniTool Solution Ltd. is a software development company based in Canada. As a dedicated software development company, MiniTool Solution Ltd. provides customers with complete business software solutions in the data recovery and partition management industry.
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