Computer Support Blog

To Solve Windows 10 Backup Not Working

Data backup has become a quite excellent solution to keep a computer from data loss or system crash in the event of disasters. Normally, you may choose to use Windows snap-in backup tool. You can also rely on third-party software to do the job.

One of the commonly used features in Windows PCs is file history and it is mostly used for creating a backup of the computer. Just like other tools in Windows, sometimes the feature stops working due to random issues and it puts you in a helpless condition.

Windows 10 Backup Not Working

Having a system backup is always useful, especially if your system gets corrupt or damaged. Maybe you wanted to create a backup but all of a sudden you found that the file history function does not work any longer.

I know it sounds disappointing but it has happened to many of us and it really is not a good thing to happen.

If you are in such a situation and the file history is not working on your machine, then you will want to follow some of the following fixes that will help you resolve the issue on your machine. While these methods do not guarantee they will work, at least you can try them and see if they help you resolve the issue.

Fix Windows Backup Failed Issue in 2 Cases Case 1: Windows 10 File History Not Working

When using Windows 10 File History to back up some files or folders, you may find it is not working. In that case, I will show you 3 situations.

① Windows 10 File Backup Not Working

You may experience Windows 10 Backup not working issue when using File History to back up files or folders. Here are some possible solutions.

Way 1: Enable File History Service and Windows Search

Click on the search bar, type service.msc, and then click Services to open it.

Find File History Service and Windows Search, double-click on them and change the Startup type to Automatic.


Way 2: Disable and Enable System Protection

Another thing you can do to fix the issue is to disable the system protection for your PC and then enable it again.

The following is how you can do that.

Go to Control Panel > System and Security > System > System protection. Then, choose a drive and click on Configure. Click on Disable system protection and Turn on system protection.


Some also users suggest updating Windows to the latest version or changing hard drive to make File History work again to fix Windows 10 File History not working issue.

② Windows 10 Backup Not Backing up All Files

Many users look for solutions to this issue in some forums. And here I connectted some possible solutions to File History not backing up all files.

To resolve this issue, you can try to turn off File History and turn it on again to force a refresh. Besides, try to remove the folder from the included list and add it again.

If the issue still appears, click on Advanced setting on the File History screen, and check the Event logs for any errors.

In addition, set Keep saved versions to Forever.


③ File History Not Running Automatically or Stopped Working

Windows 10 Backup not working may reflect in this situation: Windows 10 file backup not working automatically or Windows File History stopped backing up.

What should you do to fix them?

Try to reset it as follows:

  1. Stop File History
  2. Delete its configuration files at:


     3. Restart File History and choose to use the same backup drive as before.

Case 2: Backup and Restore (Windows 7) Not Working

When searching for "Windows 10 backup not working" in Google, you may find a situation in LSI (Latent Semantic Indexing) and that is Windows Backup did not complete successfully issue.

When using Backup and Restore (Windows 7) to create a one-time backup or schedule backup, Windows Backup failed with "The backup did not complete successfully".

And sometimes it says "the last backup did not complete successfully".


This issue often happens when utilizing an external hard disk drive or a USB stick.

Here are some possible reasons why Windows 10 fails to complete the task.

  • Before the time-out period ended, the backup operation did not accomplish.
  • Virus attacks files, then, files are corrupted. As a result, Windows cannot find the target files, or it simply skips some files.
  • Disconnect the target drive from a computer when backing up.
  • I/O device error.


1. Manually Remove Old Backups

2. Run Antivirus

3. Check Disk Errors

4. Connect Your External Drive or USB Drive to a Computer

Make sure the backup target disk is well connected to your computer. Just open Disk Management to confirm that the backup drive’s status is online.

Tip:If you receive "The last backup did not complete successfully" message when backing up files in Windows 7, after clicking Options button, another error message may appear, saying "Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up".

Windows 10 Backup not working is a big topic and it can contain a variety of backup problems. The above paragraphs only show you a part of situations in 2 cases including Windows 10 File History not working, and Backup and Restore (Windows 7) not working.

However, you may find it is difficult and troublesome to deal with various problems. To avoid encountering Windows 10 Backup failed issues, to use third-party backup software will be the excellent choice.

MiniTool ShadowMaker - Best Alternative to Windows 10 Backup Tools

MiniTool ShadowMaker, the best alternative to Windows 10 File History & Backup and Restore (Windows 7), will be a good solution to fix Windows 10 Backup not working.

It can let you easily and effectively backup files, folders, disk, partition and Windows operating system.

And you are allowed to save multiple backups to an external hard drive, internal hard drive, NAS, USB drive, etc.

Moreover, you can schedule an incremental backup, differential backup and automatic backup with this software.

Importantly, another backup method - disk cloning is included in this Windows 10 backup software.

With an intuitive interface, backing up with MiniTool ShadowMaker is just a piece of cake.

Let's see how to back up files and Windows operating system.

File Backup

When Windows 10 file backup not working happens, you can use MiniTool ShadowMaker to back up important files with simple steps.

Step 1: Run MiniTool ShadowMaker to get the following interface. Then, you are allowed to choose local backup or remote backup to start by clicking on Connect button.

Note: As to remote backup, this free backup software only supports it in the same LAN.


Step 2: Open the Backup window, enter the Source section, and then you can see the following small window where you are required to select a type to backup.


Just click Folders and Files to choose all files or folders you want to back up. Next, go back to the Backup page.


Step 3: Click the Destination section, and then choose one storage path from the pop-up window, as shown below. I took an external hard drive as an example.


Step 4: Finally, click Back up Now button on the bottom right of the Backup interface. Then, you can view this backup task is performed in the Manage page.


Windows Operating System Backup

If you are plagued by Windows 10 Backup not working issue when creating a system image, please abandon Backup and Restore (Windows 7) utility. And then, use MiniTool ShadowMaker to have a try.

Step 1: Launch this backup software and then choose a computer to manage.

Step 2: In the Backup page, you can see this freeware has selected all system related partitions by default. Next, you only need to specify a path to save the Windows 10 system image backup.

Tip: If you need to back up the entire system disk, you also need to enter the Source section, click Disk and Partitions part, and check all partitions on the system disk.

Step 3: At last, click Back up Now to perform the system backup operation.

This post shows you some backup problems in 2 cases. If you find Windows 10 file backup not working or system image backup failed with the built-in tools, try to fix the issues based on actual situations.

To back up your computer files or system, MiniTool ShadowMaker can do a favor and you won't experience Windows 10 Backup not working issue. Just get its Trial Edition for a free trial.

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