Data Backup Blog

Windows Backup Stuck at 97% and How to Solve

Why does a Windows Backup Stuck at 97%? The most common causes of the problem you are describing tend to be: some system files are locked by other programs so that Windows fails to access the files; there is not enough disk space for the backup; bad sectors exist in your system disk or the destination disk.

Windows Backup Hangs

For the past two days, I have been trying to run Windows Backup onto an external hard drive, but keep encountering various issues. The first few attempts resulted in various error codes, which I attempted to resolve through various resolutions I found online (i.e., disabling Security Essentials, running a disk check). In my latest attempt, the backup is stuck at 97% progress. Has been at this point for at least 3 hours. Any suggestions would be greatly appreciated.

Thank you.”

To troubleshoot this I would suggest looking for a way to back up the operating system.

I have never been much of a fan of the built-in backup solution provided by Microsoft as part of their operating systems. They tend to be somewhat cumbersome and, on occasion, unreliable. I tend to use a third party application for this kind of task. A program like MiniTool ShadowMaker, which is very robust and versatile software backup solutions worthy of consideration.

Guide to System Image Backup

Step 1: Select a computer to manage.


Run MiniTool ShadowMaker that has been installed on your computer in the event of Windows backup stuck at creating a system image. After a while, a small window pops out and requires you to choose one computer to start the backup.

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Step 2: Follow an instruction.
Then, if your computer is running Windows 10/8/7, it will navigate to the Home window by itself.

  • If no backup is created yet, click SET UP BACKUP button to the next operation.
  • If you have already backed up your computer, you can directly enter the Backup page to begin another backup or enter Manage page for backup management.

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Step 3: Determine the backup source and storage path.

After entering the Backup tab, you can find the system drives for Windows to run have been selected in the Source section.

If you decide to back up the entire system disk for data protection, enter this part, select system disk from the following combo box and check all drives on it.

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If you attempt to only back up the system partitions in event of Windows 7/8 or Windows 10 backup stuck at 97 percent or anywhere else, directly enter Destination section to choose the path to save your backup.

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Step 4: Make some advanced settings.


After completing choosing the backup source and the backup storage place, you will also go back to the Backup page.

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Options: This offers you nine small functions. And you can choose backup image creation mode, specify file size, select compression level, add a comment to a backup, etc.

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Step 5: Finally, begin the backup operation by clicking Back up Now button. And then, you can view the backup process in Manage page.

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