eCommerce Press Release

Offer live chat support to your customers with the help of Magento social messenger extension by Knowband

Magento Social Messenger by Knowband is a Magento module which helps the e-merchant to offer online chat support facility. The Magento store admin can offer better support to the customers and store visitors. This Messenger Chat Module for Magento store allows the admin to integrate facebook messenger on the website pages.

Facebook Messenger and Live Chat Extension is a fully-featured chat support module. The online store admin can integrate facebook messenger on the eCommerce store and also manage it's looks and feel easily.

The Magento Social Messenger module allows the admin to select the pages on which he wants to show this live chat support option.  

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With the help of this Magento Facebook Messenger Integration module, the admin can create a relationship with the customers and remove all the confusions.

The customers can also ask for any query without any hesitation or complications. This way the online store owner can offer a better service to the customers and improve website sales. 

Salient Features offered by this Facebook messenger and live chat extension:

  • The admin can offer online chat support: The Messenger Chat Module for Magento store helps the admin to offer online chat support on the website.
  • Admin can integrate Facebook messenger: The online merchant can easily integrate the Facebook messenger on the website just by entering the Facebook page id from the admin interface.
  • Easy to install and Configure: This Facebook Messenger and Live Chat plugin is very easy to install, configure and implement.
  • Look and Feel Management: The online store admin can manage the look and feel of facebook messenger by selecting the theme color.
  • Admin can select the pages for showing the live chat option: The Magento Facebook Messenger Integration extension allows the e-merchant to show live chat support option on selected pages. If the admin doesn’t select any specific page, then the chat option will be displayed on every page. 
  • Set Messenger Delay time: The online store admin can also enter the delay time if he wants to show the messenger chat option after some delay.
  • Greeting Message Setting: The admin can set the greeting message for the logged-in customers and logged-out customers.
  • User-friendly Interface: This Facebook messenger and live chat extension offer a user-friendly and easy to understand interface to the customers.
  • No Code Changes required: The online store admin can offer chat support to the customers without changing even a single line of code.
  • Highly Customizable: The Magento Social Live Chat Support plugin is highly customizable and offers a smooth functioning.

News From

Knowband - eCommerce solution providerKnowband
Category: eCommerce Solutions and DevelopersCompany about: Knowband is a leading name as an eCommerce solution provider and module development company. The company has gained a reputation for providing best-in-class development services along with efficient post-sales support. Under the registered business name, Velocity Software Solutions Pvt. Ltd, Knowband has tiered the 421st position in Deloitte’s Technology Fast 500™ Asia Pacific list. Competing against countries like China, Japan, Australia, New Zealand, Singapore, South Korea and others, the com ...
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