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Silverlink Kick’s Off It’s 2015 Webinar Series: Engagement With Results

If last year was the year of the consumer, 2015 will be the year of consumer experience. Join Silverlink for a "how to" webinar on creating a positive member experience for 2015. In this session you will learn how Silverlink's proven engagement framework – based on over a billion interactions – can help build relationships with your members that engender trust and loyalty, resulting in higher levels of engagement and better health outcomes.

Some of the topics we’ll touch include:

  • Mapping the consumer journey
  • Segmenting populations to drive behavior change
  • Uncovering insights to personalize outreach
  • Overcoming barriers to care
  • Gaining visibility into your enterprise-wide communications
  • Knowing where to start is the hard part. Having a roadmap built on best practices helps make the journey smoother.

Kathleen Ellmore, VP, Engagement Sciences, Silverlink Communications
David Veroff, SVP, Analytics, Silverlink Communications
Getting Started: A Roadmap To An Intentional Member Experience
Thursday, February 5, 2015, 1:00 PM – 2:00PM ET

To register for the webinar, click here.

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About Silverlink
Silverlink is the proven leader in engagement management technology for healthcare organizations. Our technology enables health plans and other key stakeholders to engage and support their members in smarter and more effective ways. We deliver better control, coordination and effectiveness in member communications to promote healthy and loyal behaviors.

To learn more about what makes Silverlink the leader in consumer health engagement, please visit, email This email address is being protected from spambots. You need JavaScript enabled to view it., or call 1-781-425-5700.

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