by Unhappy JIWA User
Totally NOT user friendlyHaving to put up with the system for the past two years, we have found it to be one of the worst we have ever used. Data entry functions are slow and generally the system crashes on a daily basis. Basic functions like statements, remittance and invoices seem to have numerous steps to complete the basic task. Not being able to edit anything once activated causes many issues. You would think that one user could have administrator rights to change minor things such as dates etc. The reporting cannot be trusted, as this is all set up behind the scenes, should the installer select one wrong table the whole report could be compromised. Instead of getting better over time it has just got worse and we are finding more and more things that it cannot do. Being a manufacturing business the stock management is vital to our business and this seems to be one of the major areas with issues.
The only positive thing we can say is that we are glad to turn it off at the end of the day. And even the system has issues doing that.
Most definitely would not recommend.