Press Release Corporate Governance

Fix IT issues for government organizations with reboot and restore technology

Due to frequent usage by multiple users, federal systems become vulnerable to configuration drifts, unauthorized changes, and malware attacks. Reboot and restore based solutions can be highly effective in resolving these recurring issues, helping government agencies to meet their mission requirements on time.

Administrative processes in government agencies and offices today will be nearly non-operational without having devices in place maintaining complex details essential for the smooth functioning of the nation. Several federal and state agencies are now dependent on the interconnected computerized systems to collect, process, and store public data ranging from budget figures and tax documents to Census and trade statistics.

Even autonomous government entities such as the police and military departments increasingly depend on portable devices and on-field gadgets to carry out mission-critical operations.

The optimal security of these IT systems running on the federal network plays a pivotal role in ensuring the protection of national records, citizen safety, and maintaining the flow of commerce.

If the security controls are found to be ineffective, crucial public information can be lost or compromised, bringing in potentially catastrophic consequences on Government operations and its network infrastructure. This puts the federal IT team under insurmountable pressure often leaving them to deal with various cybersecurity and system management challenges.


IT Challenges In Managing Government Systems

Ensuring security of the government and federal systems has always been a high-risk endeavor for the IT support team. Information systems on the government network are at potential risks of cyber-attacks, the nature, and complexity of which is only maturing by the day.

Such cyber-threats can crop up due to both intentional and unintentional reasons, but consequences are grave.

Government-owned computers are generally accessed by employees and contractors with varying degrees of technical knowledge. Consequently, they might not share the same level of understanding/awareness about accessing and managing the systems.

Running file from unapproved sources or using removable media like USB ports for data exchange continue to be common among these users which can provide a convenient entry point for malware/virus. This can compromise the functionality of installed applications or the Operating System (OS) in the long-run.

Unmonitored alterations in system configuration can also wreak havoc on the system performance level causing them to run sluggishly.

On the other hand, several federal IT administrators point out application vulnerabilities be to a prime source of targeted attacks on the government networks. Unauthorized software downloads can increase the vulnerability of these federal systems to hacking attacks and data thefts.

While the rising number of cyber incidents has prompted Government organizations to re-architect their system management techniques, IT professionals are constantly struggling to respond to sudden instances of system outages. When a federal system ceases to respond, it takes hours of troubleshooting to get to the root of the matter.

Also, IT professionals also have to reimage systems in certain cases which consumes a considerable amount of their productive time and often adds to the system support cost.

Safeguarding Government computing systems that support and execute mission-critical operations has been a long-standing IT concern. It can be addressed only if appropriate software applications are used to manage and control such operational environments.

System restore software based on Reboot and Restore functionality help the federal IT team to resolve issues quickly and maintain the critical systems in an available state 24/7.


Reboot to Restore Technology: Enabling Federal IT team to Better Manage Mission-Critical Systems

Reboot to Restore technology works on a simple-yet-effective system restoration technique that reverts systems to their original configuration upon a reboot. Solutions empowered with the reboot and restore capabilities function by locking in a baseline configuration state which is considered to be ideal for IT admins for a particular computing environment.

IT managers can also change this configuration state per security standards or situational demands. Once the baseline is set, these software solutions keep running in the background without restricting the users' ability to access or perform changes on the targeted system.

Upon reboot, however, such solutions ensure the removal of user session data while reestablishing the admin-defined baseline on the system.

The benefits that the federal IT personnel can gain by deploying reboot to restore technology are multi-faced:

A quick solution to Recurring System Issues: Reboot to restore based solutions can be the most viable alternative for Federal IT teams to cope with multiple IT issues that might crop up with disruptive or unauthorized computer usage. They can provide complete device access to each user without any concerns over system integrity or security.

Users can also perform any alteration or customization on the system as per the requirements of their job or situations. By running a simple reboot, IT professionals can restore the optimal configuration of any system, thus keeping it safe from any unwanted changes, such as configuration drifts, malicious downloads, and software corruption.


Strengthening IT oversight: With reboot to restore solutions deployed on the critical systems, federal IT teams can always maintain the systems at their optimal functionality. They can perform system reboot on a periodic or scheduled basis to ensure that those systems remain in a clean and well-integrated state.

Thus, they can provide federal employees with constant access to the systems, thus creating an available and non-restricted environment for them to work in.


Encouraging Employee Autonomy: Reboot to restore based solutions can not only strengthen the federal agencies’ ability to protect their critical information systems but can also allow its employees to work more independently. The implementation of this technology is quite easy and requires no technical expertise.

If any system breaks down in the middle of a critical operation, employees can quickly restart it to get it back to a functional state. Hence, contacting IT help desk or enduring prolonged downtime become events of the past, letting government agencies to be more flexible and responsive to their duties and citizen demands.


Reducing System Maintenance Cost: Conventional system recovery techniques such as reimaging or rebuilding of machines can stifle the pace of mission-critical operations run by federal agencies. Reboot to restore based solutions make system recovery an easy and instantaneous process, thus driving more savings through considerably reduced maintenance cost.

Effective system restore software equipped with the reboot and restore capabilities can eliminate the damaging impacts of human error from federal systems, allowing government agencies to operate more securely and respond to emergency situations with more promptness and efficacy.

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