Abacus Systems develops ITIL Service Desk, Help Desk, Defect Tracking and IT Service Management (ITSM) solutions for small to large enterprise organizations. Our solutions enable organizations to streamline their support centre and greatly improve management of resources and assets. It assist organizations to deliver efficient, cost-effective and a high quality support services.
We are located in beautiful Melbourne (voted the top 10 cities in the world), Australia.
Our Aegis solutions are deployed by over 5000 companies worldwide. A partial list of companies using Aegis includes Alcatel, American Express, Atomic Energy Corporation, Australia Post, BMW, BP, Bristol-Myers, British Airways, CSIRO, DaimlerChrysler, DHL, EDS, Fuji Bank, Fujitsu, HP, HSBC, IBM, KPMG, Lyold's, National Bank of Canada, Nestle, Novartis, NRMA, Qantas, RACV, Reuters, Shell, Tata Consulting, Thomson, TNT, University of Chicago, University of Melbourne, University of Queensland, Visa International and World Bank.