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★★★★★
ContactSpace has been our cloud telephony solution for 12 months. Dynamically linked to SalesForce.
+ The platform will never pass it's used by date. Updates to the software are distributed to all users.
+ Very simple to use - build & implementation was straightforward.
+ Contact Centre Manager friendly; you will not need an IT department to configure or tweak initiatives, reducing response times and increasing flexibility.
+ Reliable service delivery.
+ Flexible support team filled with creative, 'can-do' people who take the time to learn about your environment and business requirements and ambitions.
+ Simple pricing structure that flexes to accommodate our changing environment.
+ The availability of professional services (reasonably priced) means you aren't alone!
+ Plays well with others; API connectors between ContactSpace and SalesForce are reliable and improve real time information management.
by

★★★★★
Call Centre Manager
Since migrating to contactspace we have reduced our staff size by half because of the extra productivity we are getting! It's a godsend!

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