Australian call centre job site launches

call centre job site launches 1
Australia now has a dedicated call centre job site, ItsMyCall.com.au, boasting 11 job categories and 59 job types.

  • ItsMyCall is Australia’s first contact centre job site
  • It boasts jobs in 11 categories across 59 job types
  • It leverages relationships with Contact Centre Central and Auscontact to reach some 100,000 people

ItsMyCall is supported by Contact Centre Central and Auscontact Association and says these relationships give it “ready-made access to thousands of contact centre professionals across the country.” Auscontact claims to be “the united voice for the customer contact industry in Australia, connecting people, industries and organisations, locally and globally, to deliver excellence in customer contact experience.”

The employment dedicated to call centre job site

ItsMyCall says these organisations between them have more than 6,500 paying members representing the bulk of contact centres in Australia, get 50,000 unique visitors to their websites each month and have 7,500 newsletter subscribers.

In addition to posting ads on the ItsMyCall site, advertisers get the option to extend their reach with a range of boosts across industry newsletters, Facebook and LinkedIn channels followed by contact centre professionals of all levels.

“We are extremely proud of the opportunities our industry provides people from all walks of life and through ItsMyCall we look forward to continuing to promoting the diverse career options within the Australian contact centre community.”

They include the The Weekly Pulse, a newsletter sent to over 1,000 senior contact centre leaders and operational contact centre professionals across Australia and New Zealand and ItsMyCall’s Australian Call Centre Employees Facebook page, which it says has more than 12,000 page likes and a weekly reach in excess of 100,000 people.

ItsMyCall claims that its LinkedIn pages and groups have a combined audience of over 4,000 contact centre professionals.

The site also offers connection to what is says are the two leading job integrators, Broadband and Job Adder.

ItsMyCall managing director, Justin Tippett said that for too long recruiting contact centre staff had been a difficult process with the current options not reflecting the diverse nature of roles available in the Australian contact centre industry.

“Previously seen as a transient job, contact centres now offer a fulfilling career that provides international opportunities and a direct path to executive level positions,” he said.

Tippett said ItsMyCall had been developed by people actively involved in supporting and promoting the Australian contact centre community. “We are extremely proud of the opportunities our industry provides people from all walks of life and through ItsMyCall we look forward to continuing to promoting the diverse career options within the Australian contact centre community.”

Premier Technologies

Premier Contact Point provides a cloud contact centre that meets the needs of the modern contact centre. This cost effective solution provides a means of directing calls to the agent who is best suited to meet the needs of the customer, without having to be transferred multiple times. Businesses choose this hosted contact solution because there is no need to purchase and maintain costly hardware like there is with traditional PBX systems. This means the need for capital expenditure is minimal, all a contact centre agent needs is a phone, PC and an Internet connection.

To learn more about Premier Technologies Premier Contact Point, visit : premiercontactpoint.com

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Category: Cloud Contact CentreCompany about: Premier Contact Point, powered by Premier Technologies, is Australia's leading hosted contact centre solution. Built on over 30 years of Premier's expertise in the field, Premier Contact Point provides all the power and innovation you need to meet your business challenges and deliver rewards from effective customer interactions. Premier Contact Point's sophisticated hosted ACD and IVR capabilities ensure your callers reach the right staff member first time, every time, while outbound contact cen ...
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