With increased dependency and higher visibility most organisations are facing the ongoing demands on information technology. Our proven strategy will help you meet these demands by centralising your service delivery requirements within agreed timelines and budgetary constraints.
IT Service Management encompasses all processes that support and deliver IT services to the business. Improvements to these IT service management processes can be implemented with a structured service improvement plan that aims for best practice for IT solutions and improvements to service levels.
We are dedicated to helping organisations implement service improvement plans using a proven Best Practice approach.
Premier Technologies clk.whatech.com/premier-contact-pointCategory: Hosted Cloud Call Centre SolutionsCompany about: Premier Contact Point, powered by Premier Technologies, is Australia's leading hosted contact centre solution. Built on over 20 years of Premier's expertise in the field, Premier Contact Point provides all the power and innovation you need to meet your business challenges and deliver rewards from effective customer interactions. Premier Contact Point's sophisticated hosted ACD and IVR capabilities ensure your callers reach the right agent first time, every time, while outbound contact cent ...