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New report examines the interactive voice response system worldwide market

New report examines the interactive voice response system worldwide market

The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

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Interactive voice response (IVR) is an automated telephony system that interacts with callers, collects information, and routes calls to the appropriate recipient. An IVR system (IVRS) receives a voice input and touch-tone keypad selection and provides responses by means of voice, fax, callback, and e-mail. 

Publisher's analysts forecast the global IVR system market to grow at a CAGR of 12.63% during the period 2017-2021.

Report: www.reportsweb.com/global-interact…-market-2017-2021 .                    

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Covered in this report 
The report covers the present scenario and the growth prospects of the global IVR system market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography: 
- Americas
- APAC
- EMEA

Publisher's report, Global IVR System Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years.

The report also includes a discussion of the key vendors operating in this market. 

Key vendors 
- Avaya
- Cisco Systems
- Convergys
- Genesys


Report: www.reportsweb.com/inquiry&RW0001684568/sample .                         

 

Other prominent vendors 
- Altitude
- Aspect Software
- Diagenix 
- Exotel Techcom
- Enghouse Interactive
- inContact
- NEC
- Ozonetel
- Pronexus
- Unify
- Vocalcom
- Zendesk

Market driver 
- Exponential increase in contact center data.
- For a full, detailed list, view our report 

Market challenge 
- Technological challenge to IVR system.
- For a full, detailed list, view our report 

Market trend 
- Rise in use of multi-channel and multi-modal access.
- For a full, detailed list, view our report 

 

 Report at www.reportsweb.com/inquiry&RW0001684568

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