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Research delivers insight into the conversational systems market

Industrial Market Research

Rise in need for advanced conversational tools, technological advancements regarding new product development, rise in demand for improved analytical tools, and increase in complexity associated with data processing drive the global conversational systems market

Conversational system is an interactive platform designed to communicate with humans with specified coherent structure. These conversations are facilitated with gestures, haptic feedbacks, and others.

Conversational systems implement the functionalities of cognitive computing, artificial intelligence, Internet of Things (IoT), and others. These systems consist of hardware and software components used to generate appropriate output responses.

The deployment models for this system are cloud based and on-premise.

However, presence of low level of awareness about products and services is expected to impede the market growth. Increased adoption among developing economies offers a major opportunity for market expansion.

The global conversational systems market is segmented on the basis of deployment, end-use industry, and geography. Based on deployment, it is classified into cloud based and on-premise.

Based on end-use industry, it is divided into telecom & IT, public sector, energy & utilities, retail, manufacturing, healthcare & life sciences, education, and BFSI. Based on geography, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The global conversational systems market is dominated by key players such as Google, Cognitive Scale, IBM Corporation, Hewlett-Packard, Microsoft Corporation, Oracle Corporation, Nuance Communications Inc, SAP SE, Tibco Software, Saffron Technology, and others.

Conversational Systems Market Key Segments:

By Deployment

  • Cloud Based

  • On-premise

By End-Use Industry

  • Telecom & IT

  • Public Sector

  • Energy & Utilities

  • Retail

  • Manufacturing

  • Healthcare & Life Sciences

  • Education

  • BFSI

By Region

  • North America

  • U.S.

  • Canada

  • Mexico

  • Europe

  • UK

  • Germany

  • France

  • Russia

  • Rest of Europe

  • Asia-Pacific

  • China

  • India

  • Japan

  • Australia

  • Rest of Asia-Pacific


  • Latin America

  • Middle East

  • Africa

Key Market Players Profiled In The Report

  • Google

  • Cognitive Scale

  • IBM Corporation

  • Hewlett-Packard

  • Microsoft Corporation

  • Oracle Corporation

  • Nuance Communications Inc.

  • SAP SE

  • Tibco Software

  • Saffron Technology

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