The growing use of productivity applications, rising workforce decentralization, globalization of businesses, prominence of cloud-based enterprise mobility management, and increasing use of smart phones, tablets, and laptops at workplaces have created a need to manage a wide range of applications and devices in enterprises.
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The workplace service ecosystem comprises service providers, such as DXC Technology (US), Wipro (India), IBM (US), TCS (India), Atos (France), NTT DATA (Japan), HCL (India), Fujitsu (Japan), CompuCom (US), Cognizant (US), Unisys (US), Accenture (Ireland), Capgemini (France), T-Systems (Germany), Zensar (India), Getronics (the Netherlands), Computacenter (UK), Infosys (India), Tech Mahindra (India), Pomeroy (US), Insight Enterprises (US), Genpact (Bermuda), Long View Systems (Canada), Microland (India), and C3i (US).
Key Target Audience of workplace services market such as
- Workplace service providers
- Mobility service providers
- Mobile application consumers
- Application and software developers
- IT service providers
- Cloud service providers
- Consultants/consultancies/advisory firms
- Training and education service providers
- Investors and consultants
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“North America is expected to contribute to the largest market share during the forecast period”
North America is expected to hold the largest market share and dominate the workplace services market from 2017 to 2022. The top countries contributing to the adoption of workplace services in North America are the US and Canada, out of which, about 75% of the market share is contributed by the US.
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The break-up profiles of primary participants are given below:
- By company:Tier 1:45%, Tier 2:31%, and Tier 3:24%
- By designation:C-level:76%, Director level:15%, and Others:9%
- By region:North America:38%, Europe:28%, APAC:22%, and RoW:12%
The market in North America is expected to witness a slow growth rate during the forecast period, as compared to other regions, as the workplace services in this region is already well-established and may attain stagnancy. The market in Asia Pacific (APAC) is in the initial growth phase; however, APAC is expected to be the fastest-growing region in the global workplace services market.
The key reason for the high growth is the presence of many workplace service providers and their facilities, such as managed mobility and distribution centers, in this region.
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The workplace services market has been segmented on the basis of workplace service types, organizational sizes, verticals, and regions. A detailed analysis of the key industry players has been done to provide key insights into their business overviews; workplace services offering; key strategies; new workplace service launches; partnerships, agreements, and collaborations; business expansions; and competitive landscape associated with the workplace services market.
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