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New study: Chatbots market 2017: $ 3,172.0 mn by 2021, at a CAGR of 35.2% from 2016 to 2021

Lack of awareness owing to relatively early presence in tech-adoption life cycle, high deployment cost as well as system integration complexities, and lack of expertise are the major restraining factors of the chatbots market.

- Agency -.

The smart advisors/chatbots market size is estimated to be USD 703.3 million in 2016 and is projected to reach USD 3,172.0 million by 2021, at a CAGR of 35.2% from 2016 to 2021, due to the strong need to understand consumer behavior, adoption of cloud-based technology, and proliferating demand of intelligent customer engagement. 

“Increasing penetration of websites and mobile applications is the major factor expected to drive the growth of the chatbots market”

“Websites segment is estimated to have the largest market share during the forecast period”

The websites segment is expected to lead the smart advisors usage market between 2016 and 2021, due to the increasing number of websites of various industries. It is very necessary for business organizations to take care of this concept of emotions on websites to increase their sales and eventually their market share.

- Agency -.

Chatbots Market Analysis, By Type
Introduction
Software
Services
Professional Services
Managed Services

Chatbots Market Analysis, By Usage
Introduction
Websites
Contact Centers
Social Media
Mobile Platform

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Fundamentals of Table of Content: 

9 Chatbots Market Analysis, By Industry Vertical
9.1 Introduction
9.2 Financial Services
9.3 Healthcare
9.4 Communication
9.5 Retail
9.6 Travel and Hospitality
9.7 Government
9.8 Education
9.9 Utilities
9.10 Others 

10 Chatbots Market Analysis, By Deployment Type
10.1 Introduction
10.2 On-Premises
10.3 On-Cloud

14 Company Profiles

(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
14.1 Introduction
14.2 IBM Watson
14.3 Nuance Communications, Inc.
14.4 Egain Corporation
14.5 Artificial Solutions
14.6 Creative Virtual Pvt. Ltd.
14.7 Next IT Corporation
14.8 CX Company
14.9 Speaktoit, Inc.
14.10 24/7 Customer, Inc.
14.11 Codebaby (Idavatars), Inc. 

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies. 

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