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Research focused on the field service management software market forecast to 2022

IT Market Research

This report studies the global Field Service Management Software market, analyzes and researches the Field Service Management Software development status and forecast in United States, EU, Japan, China, India and Southeast Asia.

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FSM software enables the scheduling, allocating, and dispatching technicians for field work, and remotely locating, tracking, and managing the staff and processes. The high management visibility in field operations allows enterprises to quickly recognize and address revenue-generating opportunities.

It also helps in prioritizing the allotted work, matching technician skills, and reducing the time for solving the problems. FSM solutions can be deployed on-premises, hosted through a web browser as Software-as-a-Service (SaaS), and a hybrid of the two.

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It offers enterprises with several benefits including cost savings, enhanced productivity, and customer satisfaction.

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The report covers the present scenario and the growth prospects of the global field service management software market for 2017-2022. To calculate the market size, the report considers revenue generated from the sales of packaged FSM software, including maintenance and subscriptions/ services.

Commenting on the report, an analyst from team said: “The increasing adoption of mobile devices for professional purposes is a major trend in the global FSM software market. Enterprises are adopting FSM mobile apps to communicate with their field service staff on-site.

These apps bridge the information gap between the service organization and its field service technicians. It is used the staff to diagnose issues, determine the information and equipment that are required, and deploy them on the client site.”

According to the report, with the rise of cloud computing in the global FSM market, a large number of enterprises are opting to host their software solutions off-site. For these enterprises, switching to a cloud-based SaaS model eases the burden on IT departments and allows external service providers to provide support and maintenance to their users.

Enterprises of all sizes are deploying SaaS-based solutions as it is economical, can be accessed from anywhere and provides all functionalities at the lowest total cost of ownership (TCO).

Further, the report states that open-source FSM solutions are posing a serious threat to on-premises and cloud-based FSM market. It can be downloaded and run on all platforms and are becoming increasingly popular in developing economies such as India and China.

Most of the small-scale enterprises in these countries cannot afford to invest in expensive on-premises and cloud-based FSM software. Thus, enterprises are adopting open-source solutions, which requires no capital investment.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Market segment by Regions/Countries, this report covers
United States
Southeast Asia

Market segment by Type, Field Service Management Software can be split into

Market segment by Application, Field Service Management Software can be split into
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