Increasing number of contact centers and need for risk and compliance management across various verticals have led the market players to innovate solutions under speech analytics which help companies to understand the changing requirements of their customers. The report aims at estimating the market size and future growth potential of the speech analytics market across different segments, such as types (solutions and services), deployment modes, organization sizes, verticals, and regions.
Market Study Report Add New Global Speech Analytics Market Research Report 2017 to its research database. The report presents a deep study of the market growth factors and drivers.
The report spread across 108 pages with table and figures in it.
Increasing number of contact centers and need for risk and compliance management across various verticals have led the market players to innovate solutions under speech analytics which help companies to understand the changing requirements of their customers.
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Geographically, this report is segmented into several key Regions, with production, consumption, revenue (million USD), market share and growth rate of Speech Analytics in these regions, from 2012 to 2022 (forecast), covering United States, EU, China, Japan, South Korea, Taiwan.
The major players of the Speech Analytics market were identified across regions, and their offerings, distribution channels, and regional presence are understood through in-depth discussions. Also, average revenue generated by these companies, segmented based on region, is used to arrive at the overall market size.
Global Speech Analytics market competition by top manufacturers, with production, price, revenue (value) and market share for each manufacturer; the top players including Interactive Intelligence Group, NICE Systems, Verint Systems, Avaya, Genesys, Hewlett-Packard Enterprise, inContact, Calabrio, CallMiner, ClaraBridge.
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Based on product, this report displays the production, revenue, price, market share and growth rate of each type, primarily split into On-Remise, Cloud
On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, consumption (sales), market share and growth rate of Speech Analytics for each application, including Telecom, IT, Outsourcing & Others.
By Type this report focuses on:
Speech engine, Indexing, analysis, and query tools, Dashboards and reporting tools, Service, Professional services, Managed services.
The report covers detailed information regarding the major factors influencing the growth of the Speech Analytics Market, such as drivers, restraints, challenges, and opportunities. A detailed analysis of the key industry players has been done to provide insights into their business overview, products and services, key strategies, new product launches, mergers and acquisitions, partnerships, agreements, collaborations, and recent developments associated with the Speech Analytics Market.
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