The three service strategies used in cloud-based ITSM are Portfolio management, demand management and financial management. These services are effectively used for workload and cost calculations to meet the rapidly increasing workload demand. Cloud-based ITSM is a way to improve a current service or to implement new service.
Cloud based technologies and services are opted for business purpose by most of the organization due to increase in usage of smartphones and tablets which enables employees to work remotely. With the help of cloud-based ITSM, many organizations are moving towards BYOD trend which allows user to access organizational data and resources from different location.
Cloud based ITSM provides transparency to value added services and satisfying business needs by ensuring high quality solutions. Cloud-based ITSM is a new way of offering IT and business services without on premises deployment of the system thereby reducing setup cost which helps for managing and maintenance of backend infrastructure.
The three service strategies used in cloud-based ITSM are Portfolio management, demand management and financial management. These services are effectively used for workload and cost calculations to meet the rapidly increasing workload demand.
Cloud-based ITSM is a way to improve a current service or to implement new service.
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The objectives of the report are to define, describe, and forecast the global cloud-based ITSM market on the basis of solutions, services, organization size, verticals, and regions, to provide detailed information regarding the key factors influencing market growth (drivers, restraints, opportunities, and challenges), and to forecast the market size of market segments with respect to five main regions, namely, North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and Latin America. The base year considered for the study is 2015 and the market size is forecast from 2016 to 2022
The major factors driving the adoption cloud-based ITSM are increase in mobile workforce, security and privacy concern. In enterprise application, the drift towards cloud technology has created huge impact on cloud- based ITSM market which helps to improve security of data, integrity and delivery of services.
Cloud based solutions delivers business enabling IT services quickly and flexibly at lower cost.
The cloud-based ITSM solutions are witnessing the rising demand due to widespread adoption of BYOD policies and increasing mobile workforce, advent of advanced technologies such as big data and IoT, and the benefits of agile implementation, easy deployment, and subscription-based pricing. The substantial growth in the cloud-based ITSM market can be credited to the increasing need for remote solutions that can be accessed from anywhere and to provide organizations with a flexible and cost-effective solution that offers better customer satisfaction..
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This report studies the global Cloud-Based ITSM market, analyzes and researches the Cloud-Based ITSM development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like
Hewlett Packard Enterprise Company
HEAT Software USA
Table of Content:-
Global Cloud-Based ITSM Market Size, Status and Forecast 2022
1 Industry Overview of Cloud-Based ITSM
1.1 Cloud-Based ITSM Market Overview
1.1.1 Cloud-Based ITSM Product Scope
1.1.2 Market Status and Outlook
1.2 Global Cloud-Based ITSM Market Size and Analysis by Regions
1.2.1 United States
1.2.6 Southeast Asia
1.3 Cloud-Based ITSM Market by Type
1.3.1 Service Portfolio Management
1.3.2 Service Demand Management
1.3.3 Service Financial Management
1.3.4 Configuration and Change Management
1.3.5 Operations and Performance Management
1.3.6 Reporting Analytics Management
1.4 Cloud-Based ITSM Market by End Users/Application
1.4.1 Government and Public Sector
1.4.2 Energy and Utilities
1.4.3 Travel and Hospitality
1.4.4 Banking Industry
1.4.5 Telecommunication & IT
1.4.6 Healthcare & Life Sciences
1.4.7 Education Industry
2 Global Cloud-Based ITSM Competition Analysis by Players
2.1 Cloud-Based ITSM Market Size (Value) by Players (2016 and 2017)
2.2 Competitive Status and Trend
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