The factors that drive the supply chain management BPO industry are also evaluated, such as rise in need of cost-effective operations and growth in demand for advanced SCM practices.
supply chain management (SCM) market is described as management of flow of goods and services, which involves several activities, such as the movement & storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.
However, essential changes in the SCM which include, need of beyond boundary approach of logistics, procurement, and inventory management created the need for the SCM BPO market. It offer some salient features, such as decrease in overall cost, meets the consumer demand, and flexible in supply chain.
The industry is segmented into sourcing, type, service, industry vertical, and region.
Based on sourcing, it is classified into onshore, nearshore, and offshore. It splits types of the market into Traditional SCM BPO and Business Process-as-Service (BPaaS).
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By services, the supply chain management BPO market is divided into order management, after market service, inventory management, SCM analytics, logistics, manufacturing operations, procurement, and sourcing. Based on verticals, the industry is categorized into banking, aerospace & defense, financial services, & insurance (BFSI), healthcare, IT & telecom, public sector, and retail.
Geographically, the market is assessed across LAMEA (Latin America, Middle East, & Africa), North America, Europe, and Asia-Pacific.
The market faces challenges owing to data security, while outsourcing the SCM. In addition, it offers opportunities, such as adoption of cloud-based BPO for SCM.
The integration of advance technology which includes cloud and analytics in the market by the key vendors lead to strong competition For instance, service provided by Accenture reduces logistics cost and improves service revenue. The industry is expected to grow at a considerable rate owing to technological advancement and integration of outsourcing processes with the SCM.
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The key market players of the supply chain management BPO market include Accenture LLP., Genpact Limited., Capgemini SE., International Business Machines Corporation, Avnet, Inc., Tata Consultancy Services Limited, HCL Technologies Ltd., Infosys Ltd., UPS Supply Chain Solutions, Inc., and WNS Global Services Pvt. Ltd.
Key Benefits of the Supply chain management BPO market report:
- It offers an extensive assessment of present and potential market trends in the industry.
- It contains an in-depth quantitative analysis to help in recognizing the market opportunities during the period, 2012–2022.
- It provides an extensive evaluation of the market to understand current practices to make better investment decisions.
- It profiles key market players and their strategies thoroughly, which explains the competitive outlook in the industry.
- It offers an extensive assessment of the market, by monitoring the top competitors within the market framework.
- It gives a comprehensive evaluation of factors that drive and restrict the growth of the market.
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