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Computer aided dispatch market growing at 11.8% CAGR dominated by APAC scrutinized in new research

IT Market Research

Computer Aided Dispatch Market provides details on Computer Aided Dispatch in APAC region is expected to gain a major traction in the CAD market during the forecast period, due to an increase in the demand for enhanced command and control centers. The involvement of government is crucial for investments in the market.

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The CAD market is experiencing technical advancements with Geographic Information System (GIS) and Closed-Circuit Television (CCTV) integration. Computer Aided Dispatch Market size is expected to grow from $1.12 billion in 2017 to $1.95 billion by 2022, at an estimated Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period.

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Computer Aided Dispatch Market ecosystem comprises major vendors, such asIMPACT (US), Avtec Inc. (US), Caliber Public Safety (US), Zetron, Inc. (US), TriTech Software Systems (US), Superion (US), Hexagon Safety & Infrastructure (US), Spillman Technologies, Inc.

(US), Priority Dispatch Corp. (US), Tyler Technologies, Inc. (US), Southern Software, Inc. (US), CODY Systems (US), Trauma soft (US), DoubleMap (US), NowForce (Israel), and FDM Software (Aptean) (Canada).

Table content

  1. Market Overview and Industry Trends
  2. Introduction
  3. Innovation Spotlight
  4. Market Dynamics
  5. Drivers
  6. National Public Safety Initiatives, and Modernized Policies and Regulations
  7. Advent of Connected Devices
  8. Restraints
  9. Budget Constraints and Evolving Equipment Cycle
  10. Opportunities
  11. Rise in Demand for Surveillance and Authentication Systems
  12. Technological Advancements in Communications Infrastructure for Public Safety
  13. Challenges
  14. Implementing Comprehensive Public Safety Solution
  15. Unavailability of Skilled Workforce for Public Safety
  16. Lack of Knowledge About Implementation of Cad Solutions


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Dispatch center callers are usually citizens or agencies requesting dispatch services or notifying activities. Alarm systems, E911 systems, direct calls, CAD-to-CAD interfaces, and web-based systems are the different means of call origination for dispatch centers.

The calls received in dispatch centers fetch sufficient and accurate information about the callers, and they are updated in the CAD system.

This market is driven by factors, such as rise in criminal activities and natural disasters, and advent of connected devices. On the other hand, lack of knowledge about implementation of CAD solutions is one of the restraints for the CAD market.

The respondent to the calls can then schedule activities for dispatch. The calls are managed and the callers’ details are updated by the officials on the site.

Thereafter, the resources are updated with the proper course of action for the units to be dispatched. All voice and text communications between agencies and dispatch centers are managed by the call management software.

The sequence of calls and the information flow are managed by the call management software, which helps dispatchers communicate with various on-field units.

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