Information Communications Media Technology Market News

Research details developments in the interactive voice response system market forecast to 2021

IT Market Research

Interactive voice response (IVR) is an automated telephony system that interacts with callers, collects information, and routes calls to the appropriate recipient.

An IVR system (IVRS) receives a voice input and touch-tone keypad selection and provides responses by means of voice, fax, callback, and e-mail. 

Publisher's analysts forecast the global IVR system market to grow at a CAGR of 12.63% during the period 2017-2021.

For more information about this report:…-market-2017-2021 .                    

Covered in this report 
The report covers the present scenario and the growth prospects of the global IVR system market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography: 
- Americas

Publisher's report, Global IVR System Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years.

The report also includes a discussion of the key vendors operating in this market. 

Key vendors 
- Avaya
- Cisco Systems
- Convergys
- Genesys

Request Sample Copy at .                         


Other prominent vendors 
- Altitude
- Aspect Software
- Diagenix 
- Exotel Techcom
- Enghouse Interactive
- inContact
- Ozonetel
- Pronexus
- Unify
- Vocalcom
- Zendesk

Market driver 
- Exponential increase in contact center data.
- For a full, detailed list, view our report 

Market challenge 
- Technological challenge to IVR system.
- For a full, detailed list, view our report 

Market trend 
- Rise in use of multi-channel and multi-modal access.
- For a full, detailed list, view our report 


Inquire for Report at

News From

ReportsWeb - Market Research ReportsReportsWeb
Category: Market Research Publishers and RetailersCompany about: ReportsWeb is a one-stop shop for market research reports and solutions to various companies across the globe. We help our clients in their decision support system by helping them choose most relevant and cost-effective research papers and solutions from various publishers. The market research industry has changed in last decade. As the corporate focus has shifted to niche markets and emerging countries, some publishers have stepped in to fulfill these information needs. We have experienced and ...
This email address is being protected from spambots. You need JavaScript enabled to view it.