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Recent research: Americas' IT services market global report for 2017

IT Market Research

The Americas information technology services market is expected to grow from around $370 billion in 2016 to over0 $435 billion in 2020. The Americas’ IT services market accounts for approximately 40% of the global IT services market. The US accounts for the dominant part of the Americas IT services market. Market share of all other countries in this region account for less than 10% of the Americas IT services market.

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Where is the largest and fastest growing market for IT Services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The IT services global market report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

It places the market within the context of the wider IT services market, and compares it with other markets.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
• Market segmentations break down market into sub markets that are hardware support services, software and BPO services, cloud services.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
• Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
• The IT services market section of the report gives context. It compares the IT services market with other segments of the IT services market by size and growth, historic and forecast.

It analyses Expenditure Per Capita, Expenditure Per Household, IT Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.

Reasons To Access

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    • Facilitate decision making on the basis of historic and forecast data and the drivers and restraints on the market.
    • Create regional and country strategies on the basis of local data and analysis.
    • Stay abreast of the latest customer and market research findings
    • Benchmark performance against key competitors.
    • Develop strategies based on likely future developments.
    • Utilize the relationships between key data sets for superior strategizing.
    • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
    • Gain a global perspective on the development of the market.

Scope

Markets covered: Hardware Support Services, Software And BPO Services, Cloud Services

Companies mentioned: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Countries: Brazil, US

Regions: Americas

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, IT services Indicators Comparison, Internet Penetration, and Internet Hosts across selected countries.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

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Table of Contents

  1. Information Technology Services Market Characteristics 12
    2. Americas’ Information Technology Services Market 13
    2.1. Americas’ Information Technology Services Market 13
    2.1.1. Americas’ Information Technology Services Market Overview 13
    2.1.2. Americas Information Technology Services Historic Market, 2012- 2016 15
    2.1.3. Americas Information Technology Services Forecast Market, 2016- 2020 16
    2.1.4. Americas Market Size By Segment 17
    Hardware Support Services 17
    Software and BPO Services 18
    Cloud Services 18
    2.1.5. Americas Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 19
    Cloud Services 19
    Hardware Support Services 19
    Software and BPO Services 19
    2.2. Americas Information Technology Services Market: Country Analysis 20
    2.3. Brazil Information Technology Services Market 20
    2.3.1. Brazil Information Technology Services Market Overview 20
    2.3.2. Brazil Information Technology Services Historic Market, 2012- 2016 22
    2.3.3. Brazil Information Technology Services Forecast Market, 2016- 2020 23
    2.3.4. Brazil Market Size By Segment 24
    Hardware Support Services 24
    Software and BPO Services 24
    Cloud Services 24
    2.3.5. Brazil Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 25
    Cloud Services 25
    Software and BPO Services 25
    Hardware Support 25
    2.3.6. Brazil Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 26
    2.3.7. Brazil Information Technology Services Market Size Versus Internet Hosts, 2012-2020 27
    2.4. USA Information Technology Services Market 28
    2.4.1. USA Information Technology Services Market Overview 28
    2.4.2. USA Information Technology Services Historic Market, 2012- 2016 30
    2.4.3. USA Information Technology Services Forecast Market, 2016- 2020 31
    2.4.4. USA Market Size By Segment 32
    Hardware Support Services 32
    Software and BPO Services 32
    Cloud Services 33
    2.4.5. USA Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 34
    Cloud Services 34
    Software and BPO Services 34
    Hardware Support Services 34
    2.4.6. USA Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 35
    2.4.7. USA Information Technology Services Market Size Versus Internet Hosts, 2012-2020 36
    3. Information Technology Services Market Global Context 37
    3.1. Historic Market Growth 37
    Drivers of the Market 38
    Emerging Markets Growth 38
    Technology Development 38
    B2B & B2C Mobility 38
    High Valuations of Information Technology Companies 38
    Restraints on the Market 38
    Multinational Operations Difficulties 38
    High R&D Expenditure 38
    3.2. Forecast Market Growth 39
    Drivers of the Market 39
    Economic Growth 39
    Smart Cities 40
    Government Initiatives 40
    Internet of Things (IoT) 40
    Digital Advertising Revenues Increasing 40
    Restraints on the Market 40
    Interest Rate Increases 40
    Infrastructural Barriers 40
    Reduction in Free Trade 41
    4. Porters Five Forces Model 42
    Bargaining Power of Buyers 42
    Bargaining Power of Suppliers 43
    Threat of New Entrants 43
    Threat of Substitutes 43
    Industry Competition 43
    5. PESTLE Analysis 44
    Political 45
    Economic 45
    Technological 46
    Environmental 46
    Social 46
    Legal 47
    6. Information Technology Services Market Segmentation 48
    6.1. Global Segmentation 48
    Hardware Support Services 49
    Software and BPO Services 49
    Cloud Services 49
    Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 50
    Cloud Services 50
    Software and BPO Services 50
    Hardware Support Services 50
    6.2. Hardware Support Services 51
    6.2.1. Market Characteristics 51
    6.2.2. Market Trends And Strategies 52
    Software Products Integration 52
    Growing Demand For Cloud Data Recovery 52
    Software Installations Automation 52
    Single to Multiple Services Shift 52
    6.3. Software And BPO Services 54
    6.3.1. Market Characteristics 54
    6.3.2. Market Trends And Strategies 54
    Cloud/Software As A Service (Saas) 54
    Virtualization 55
    Data Analytics For Gaining Insights 55
    Software Artificial Intelligence (AI) and Automation 55
    Robotics In Business Process Outsourcing 55
    ITIL/ISO Certifications In The IT Industry 55
    6.4. Cloud Services 56
    6.4.1. Market Characteristics 56
    6.4.2. Market Trends And Strategies 57
    Growing Demand of Hybrid Cloud 57
    Faster Data Processing 57
    Cloud As A Service 58
    Green Data Centers 58
    7. Information Technology Services Market Regional And Country Analysis 59
    7.1. Global Information Technology Services Market, 2016, By Region 59
    7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 61
    7.3. Information Technology Services Market, 2016, By Country 63
    7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 65
    8. Global Information Technology Services Market Comparison with Macro Economic Factors 67
    8.1. Information Technology Services Market Size, Percentage Of GDP, Global 67
    8.2. Per Capita Average Information Technology Services Expenditure, Global 68
    9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 69
    9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 69
    9.2. Per Capita Average Information Technology Services Expenditure, By Country 70
    9.3. Per Household Average Information Technology Services Expenditure, By Country 71
    10. Information Technology Services Indicators Comparison 73
    10.1. Internet Penetration, By Country, 2016 73
    10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 75
    10.3. Internet Hosts, By Country, 2016 77
    10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 79
    10.5. Number Of Registered Domains, By Country, 2016, Millions 81
    10.6 Number Of Registered Businesses, By Country, 2016, Millions 83
    10.7 Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 85
    11. Information Technology Services Market Competitive Landscape 87
    11.1 Company Profiles 88
    11.2 IBM 88
    11.2.1 Overview 88
    11.2.2 Products And Services 88
    11.2.3 Strategy 89
    11.2.4 Financial Performance 89
    11.3 Accenture 90
    11.3.1 Overview 90
    11.3.2 Products And Services 90
    11.3.3 Strategy 91
    11.3.4 Financial Performance 91
    11.4 HPE 92
    11.4.1 Overview 92
    11.4.2 Products And Services 92
    11.4.3 Strategy 92
    11.4.4 Financial Performance 93
    11.5 Microsoft 94
    11.5.1 Overview 94
    11.5.2 Products And Services 94
    11.5.3 Strategy 94
    11.5.4 Financial Performance 95
    11.6 SAP 96
    11.6.1 Overview 96
    11.6.2 Products And Services 96
    11.6.3 Strategy 96
    11.6.4 Financial Performance 97
    11.7 Fujitsu 98
    11.7.1 Overview 98
    11.7.2 Products And Services 98

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