Cyber-crime is low in Australia in comparison to other countries in the region. However, this provides an opportunity to IT services firms to develop a strong and internationally competitive cyber security network in the country. In September 2016, experts in the cyber security sector came together in Sydney for SINET61, a partnership between SINET and Data61. SINET is an international community of cyber security professionals who work towards advance cyber security technologies, and Data61 a leading digital and data innovation group in Australia . Data61 heads the Cyber Security Industry Growth Centre, in which the government has pledged to invest AUD30 million by 2020.
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Where is the largest and fastest growing market for IT Services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The IT services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
It places the market within the context of the wider IT services market, and compares it with other markets.
• The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
• Market segmentations break down market into sub markets that are hardware support services, software and BPO services, cloud services.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
• Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
• The IT services market section of the report gives context. It compares the IT services market with other segments of the IT services market by size and growth, historic and forecast.
It analyses Expenditure Per Capita, Expenditure Per Household, IT Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.
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• Facilitate decision making on the basis of historic and forecast data and the drivers and restraints on the market.
• Create regional and country strategies on the basis of local data and analysis.
• Stay abreast of the latest customer and market research findings
• Benchmark performance against key competitors.
• Develop strategies based on likely future developments.
• Utilize the relationships between key data sets for superior strategizing.
• Suitable for supporting your internal and external presentations with reliable high quality data and analysis
• Gain a global perspective on the development of the market.
Markets covered: Hardware Support Services, Software And BPO Services, Cloud Services
Companies mentioned: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data
Time series: Five years historic and forecast.
Data: Ratios of market size and growth to related markets, population, GDP, IT services Indicators Comparison, Internet Penetration, and Internet Hosts across selected countries.
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
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Table of Contents
- Information Technology Services Market Characteristics 10
2. Australia’s Information Technology Services Market 11
2.1. Australia’s Information Technology Services Market 11
2.1.1. Australia’s Information Technology Services Market Overview 11
2.1.2. Australia Information Technology Services Historic Market, 2012- 2016 13
2.1.3. Australia Information Technology Services Forecast Market, 2016- 2020 14
2.1.4. Australia Market Size By Segment 15
Hardware Support Services 15
Software and BPO Services 15
Cloud Services 15
2.1.5. Australia Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 16
Cloud Hardware Support Services 16
Software and BPO Services 16
Cloud Services 16
2.1.6. Australia Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 17
2.1.7. Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 18
3. Information Technology Services Market Global Context 19
3.1. Historic Market Growth 19
Drivers of the Market 20
Emerging Markets Growth 20
Technology Development 20
B2B & B2C Mobility 20
High Valuations of Information Technology Companies 20
Restraints on the Market 20
Multinational Operations Difficulties 20
High R&D Expenditure 20
3.2. Forecast Market Growth 21
Drivers of the Market 21
Economic Growth 21
Smart Cities 22
Government Initiatives 22
Internet of Things (IoT) 22
Digital Advertising Revenues Increasing 22
Restraints on the Market 22
Interest Rate Increases 22
Infrastructural Barriers 22
Reduction in Free Trade 23
4. Porters Five Forces Model 24
Bargaining Power of Buyers 24
Bargaining Power of Suppliers 25
Threat of New Entrants 25
Threat of Substitutes 25
Industry Competition 25
5. PESTLE Analysis 26
6. Information Technology Services Market Segmentation 30
6.1. Global Segmentation 30
Hardware Support Services 31
Software and BPO Services 31
Cloud Services 31
Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 32
Cloud Services 32
Software and BPO Services 32
Hardware Support Services 32
6.2. Hardware Support Services 33
6.2.1. Market Characteristics 33
6.2.2. Market Trends And Strategies 34
Software Products Integration 34
Growing Demand For Cloud Data Recovery 34
Software Installations Automation 34
Single to Multiple Services Shift 34
6.3. Software And BPO Services 36
6.3.1. Market Characteristics 36
6.3.2. Market Trends And Strategies 36
Cloud/Software As A Service (Saas) 36
Data Analytics For Gaining Insights 37
Software Artificial Intelligence (AI) and Automation 37
Robotics In Business Process Outsourcing 37
ITIL/ISO Certifications In The IT Industry 37
6.4. Cloud Services 38
6.4.1. Market Characteristics 38
6.4.2. Market Trends And Strategies 39
Growing Demand of Hybrid Cloud 39
Faster Data Processing 39
Cloud As A Service 40
Green Data Centers 40
7. Information Technology Services Market Regional And Country Analysis 41
7.1. Global Information Technology Services Market, 2016, By Region 41
7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 43
7.3. Information Technology Services Market, 2016, By Country 45
7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 47
8. Global Information Technology Services Market Comparison with Macro Economic Factors 49
8.1. Information Technology Services Market Size, Percentage Of GDP, Global 49
8.2. Per Capita Average Information Technology Services Expenditure, Global 50
9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 51
9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 51
9.2. Per Capita Average Information Technology Services Expenditure, By Country 52
9.3. Per Household Average Information Technology Services Expenditure, By Country 53
10. Information Technology Services Indicators Comparison 55
10.1. Internet Penetration, By Country, 2016 55
10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 57
10.3. Internet Hosts, By Country, 2016 59
10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 61
10.5. Number Of Registered Domains, By Country, 2016, Millions 63
10.6 Number Of Registered Businesses, By Country, 2016, Millions 65
10.7 Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 67
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