Information Communications Media Technology Market News

Discover the Global cloud based contact center market to reach a market size of $21.6 billion by 2023

IT Market Research

The Global Cloud Based Contact Center Market is attain to reach a market size of $21.6 billion by 2023


According to a new report Global Cloud Based Contact Center Market, published by KBV research, the Global Cloud Based Contact Center Market size is expected to reach $21.6 billion by 2023, rising at a market growth of 22% CAGR during the forecast period.

The North America market holds the largest market share in Global Computer Telephony Integration & IVRS Solution Market by Region in 2016 and would continue to be a dominant market till 2023; growing at a CAGR of 16.6 % during the forecast period. The Europe market is expected to witness a CAGR of 17.2% during (2017 – 2023) in Global Automatic Call Distribution & Dialers Market.

Additionally, The Asia Pacific market is expected to witness a CAGR of 22.6% during (2017 – 2023) in Global Reporting & Analytics Market.