Information Communications Media Technology Market News

New report examines the Global customer self-service software market forecast 2017-2024

Global Customer Self-Service Software Market, By Geography, Type {Solutions (Web Self-Service, Mobile Self-Service, Intelligent Virtual Assistants, Social Media & Community Self-Service, E-Mail Management, IVR & ITR), Services (Professional Services, Managed Services), Deployment Type, Vertical – Industry Trends and Forecast to 2024


The latest report on Global Customer Self-Service Software Market Make an Inquiry about this news” accounted for USD 4.13 billion in 2016 growing at a CAGR of 16.34% during the forecast period of 2017 to 2024. The upcoming market report contains data for historic year 2014, 2015, the base year of calculation is 2016 and the forecast period is 2017 to 2024.

The customer self-service or CSS is a type of support which helps the end users and customers to use technology to access the information without the need of live customer service representative. The usage of CSS reduces the operational cost of the company and helps the companies to gain the competitive advantages as compares to its competitors.