Healthcare BPO market broadly segmented on type of healthcare services outsourced into provider services, payer services, and pharmaceutical services. Provider services segment further segmented into medical billing, medical coding, medical transcription, & finance & accounts. Medical billing subsegment expected to account for largest share of provider services segment in 2016.
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The healthcare BPO market is projected to reach USD 276.79 billion by 2021 USD 170.47 billion in 2016, growing at a CAGR of 10.2% during the forecast period (2016–2021). In this report, the healthcare BPO market is broadly segmented on the type of healthcare services outsourced into provider services, payer services, and pharmaceutical services.
Complete report on Healthcare BPO Market spread across 170 Pages, Profiling 11 Companies and supported with 93 Tables and 56 Figures is now available at http://www.reportsnreports.com/reports/144592-healthcare-bpo-market-payer-claims-processing-provider-medical-billing-coding-and-pharmaceutical-clinical-trial-contract-manufacturing-outsourcing-global-analysis-forecasts-2011-2016-.html .
Focus on Reduction of Healthcare Delivery Costs, Enactment of PPACA, and Mandatory Implementation of ICD-10 Codes to Boost the Growth of the Healthcare BPO Market.
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These countries are preferred due to their lower costs of operating businesses and cheaper skilled labor. The U.S. also ranks high as a preferred location in cases where location and skill are more important than cost savings.
Healthcare BPO Market, by Payer Service
- Claims Management
- Integrated Front-end Services and Back-office Operations
- Member Management
- Provider Management
- Billing and Accounts Management
- Analytics and Fraud Management
U.S. is expected to account for largest share of healthcare BPO market in 2016. It is the prime source for outsourcing of healthcare services due to mandatory implementation of ICD-10 codes and enactment of PPACA.
Europe is second-largest source for outsourcing healthcare services; this regional market is driven by the need to minimize healthcare delivery costs.
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The type of contract that a client uses to engage with a vendor is called an outsourcing approach. The outsourcing approaches include bundled services, fee for service, flexible contracts and best shoring.
The overarching strategies commonly adopted by an organization while outsourcing have been listed under outsourcing models. The outsourcing models include multisourcing, captive center, hybrid delivery, preferred provider, strategic partnership and global delivery models.
The global delivery models is a type of service delivery model adopted by a vendor
Healthcare BPO Market, by Pharmaceutical Service
- Research and Development
- Non-clinical Services
- Supply Chain Management (SCM) and Logistics
- Sales and Marketing
- Other Non-clinical Functions
Healthcare BPO Market, by Region (Based on Source Region/Country)
- Rest of the World
Major players in the healthcare BPO market include Accenture PLC (U.S.), Cognizant Technology Solutions Corporation (U.S.), Infosys BPO Ltd. (India), Tata Consultancy Services Ltd.(India), and Xerox Corporation (U.S.).
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