Led by Cognizant (US), Accenture(Ireland), Xerox(US), Genpact (Bermuda), TCS (India), and Infosys (India) Companies
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Focus on Reduction of Healthcare Delivery Costs, Enactment of PPACA, and Mandatory Implementation of ICD-10 Codes to Boost the Growth of the Healthcare BPO Market. Among the destination regions, India and China are the most preferred locations to outsource various business processes.
These countries are preferred due to their lower costs of operating businesses and cheaper skilled labor.
The U.S. also ranks high as a preferred location in cases where location and skill are more important than cost savings.
Healthcare BPO Market, by Payer Service
- Claims Management
- Integrated Front-end Services and Back-office Operations
- Member Management
- Provider Management
- Billing and Accounts Management
- Analytics and Fraud Management
The healthcare BPO market is broadly segmented on the type of healthcare services outsourced into provider services, payer services, and pharmaceutical services. The provider services segment is further segmented into medical billing, medical coding, medical transcription, and finance and accounts.
The medical billing subsegment is expected to account for the largest share of the provider services segment in 2016.
Complete report on Healthcare BPO Market spread across 170 Pages, Profiling 11 Companies and supported with 93 Tables and 56 Figures is now available at www.reportsnreports.com/reports/14…s-2011-2016-.html .
The type of contract that a client uses to engage with a vendor is called an outsourcing approach. The outsourcing approaches include bundled services, fee for service, flexible contracts and best shoring.
The overarching strategies commonly adopted by an organization while outsourcing have been listed under outsourcing models. The outsourcing models include multisourcing, captive center, hybrid delivery, preferred provider, strategic partnership and global delivery models.
The global delivery models is a type of service delivery model adopted by a vendor
Healthcare BPO Market, by Pharmaceutical Service
- Research and Development
- Non-clinical Services
- Supply Chain Management (SCM) and Logistics
- Sales and Marketing
- Other Non-clinical Functions
Major players in the healthcare BPO market include Accenture PLC (U.S.), Cognizant Technology Solutions Corporation (U.S.), Infosys BPO Ltd. (India), Tata Consultancy Services Ltd.(India), and Xerox Corporation (U.S.).
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The U.S. is expected to account for the largest share of the healthcare BPO market in 2016. It is the prime source for the outsourcing of healthcare services due to the mandatory implementation of ICD-10 codes and enactment of PPACA.
Europe is the second-largest source for outsourcing healthcare services; this regional market is driven by the need to minimize healthcare delivery costs.
From an insight perspective, this research report focuses on the qualitative data, future market size, share, and market potential of various segments and subsegments; competitive landscape; and company profiles. The qualitative data covers various levels of industry analysis such as market dynamics (drivers, restraints, opportunities, and challenges) and trends.