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Top Trends in Healthcare CRM market to 2023 detailed in new research report

Report provides a picture of healthcare CRM market. It aims at estimating market size & future growth potential of healthcare CRM market across different segments, which include components, deployment modes, functionalities, end users, and regions. Report will help leaders/new entrants in this market by providing them closest approximations of revenue numbers for overall healthcare CRM market & its sub segments.

Healthcare CRM market is segmented into North America, Europe, Asia, & Rest of the World (RoW). North America, segmented into the US and Canada, is estimated to hold largest share of this market in 2018.

Healthcare reforms in North American countries, market saturation due to high competition, & decreasing hospital budgets are likely to hinder market growth.

Report at…me=1788987 .

Healthcare CRM market estimated to reach USD 17.4 billion by 2023 from USD 8.8 billion in 2018, at a CAGR of 14.6% during forecast period. CRM is a customer-focused business strategy designed to optimize profitability and customer satisfaction.

CRM offers a wide range of benefits to its users, which drives the growth of the healthcare CRM market.

Report also includes an in-depth competitive analysis of key players in the market along with their company profiles, recent developments, and key market strategies.

Report Objectives

  • To define, describe, and forecast the healthcare CRM market by component, deployment model, functionality, end user, and region
  • To provide detailed information about the major factors influencing market growth (drivers, restraints, opportunities, and industry-specific challenges)
  • To strategically analyze micromarkets1 with respect to the individual growth trends, prospects, and contributions to the total market
  • To analyze market opportunities for stakeholders and provide details of the competitive landscape for key players
  • To forecast the size of the market segments with respect to four main regions, namely, North America, Europe, Asia, and the Rest of the World (RoW)2
  • To profile the key players and comprehensively analyze their product portfolios, market positions, and core competencies3
  • To track and analyze competitive developments such as joint ventures, mergers and acquisitions, product developments, expansions, and R&D activities in the healthcare CRM market
  • Micromarkets1 are defined as the further segments and subsegments of the global healthcare CRM market included in the report.
  • The RoW includes Pacific countries, the Middle East, Africa, and Latin America.
  • Core competencies3 of companies are captured in terms of the key developments, SWOT analyses, and key strategies adopted to sustain their positions in the market.

Report at .

Healthcare CRM market is segmented into software and services. The services segment is expected to dominate the healthcare CRM market in 2018.

Services form a large component of the healthcare CRM market primarily due to the indispensable role of service providers when it comes to the use of CRM solutions for healthcare.

List of Companies Profiled in the Report

  •, Inc. (US)
  • SAP SE (Germany)
  • Oracle (US)
  • Microsoft (US)
  • IBM (US)
  • Influence Health (US)
  • SugarCRM (US)
  • Accenture (Ireland)
  • Healthgrades (US)
  • Infor, Inc. (US)

Report at…me=1788987 .

Healthcare CRM market is segmented into North America, Europe, Asia, & Rest of the World (RoW). North America, segmented into the US & Canada, is estimated to hold largest share of this market in 2018.

Asian market expected to register highest growth in market during forecast period. Market growth is mainly due to rising patient awareness, improvement of healthcare systems, growing medical tourism in Asian countries, and favorable government initiatives, among other factors.

The primary interviews conducted for this report can be categorized as follows:

  • By Company Type: Tier 1 (44%), Tier 2 (36%),and Tier 3 (20%)
  • By Designation: C-level (22%), D-level (28%),and Others (50%)
  • By Region: North America (48%),Europe (21%),Asia (26%), and RoW (5%)

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