Many businesses struggle to manage their customer's data and information, especially during the early "growth" stages. Thankfully, CRM software is available to make this process easier.
Customer relationship management (CRM) software is designed to manage a company or business's interaction with existing customers and future prospective customers. It achieves this goal through the use of various features, such as email marketing campaigns, data analytics, follow-up reminders, live chat, social media and more. While there's no rule stating that businesses must use CRM software, it's become a staple component of many business's day-to-day operations.
CRM software is changing, however. One of the many ways in which it is changing is by focusing on mobile solutions. CRM software is now accessible on mobile devices, opening up a whole new world of possibilities for business owners.
According to research conducted by Innoppl Technologies, 65% of salespersons who've adopted mobile CRM software solutions have achieved their sales quota. In comparison, only 22% of reps using non-mobile CRM solutions have achieved the same targets. Statistics such as this attest to the power of mobile-friendly CRM software.
The Global CRM Software Market 2016 - … Forecast to 2021 report by MRS Research Group is a comprehensive study of the global CRM software market. It provides key insight into the market, revealing future growth prospects, market drivers, market restraints, size, share, trends, demand, supply, application, segmentation, opportunity, market development, production, capacity utilization, supply, analysis and more, all with forecast data through 2022. Furthermore, this report has been meticulously crafted using rigorous data from vendors and industry professionals. In essence, it offers a complete and thorough study of the CRM software market and its respective segments.
Some of the key CRM vendors profiled in this report include Oracle, SAP, Salesforce, Microsoft Dynamics, SugarCRM, Zoho, Hubspot, Act!, Maximizer, Sage, Infusionsoft, Pipedrive, Apptivo, Salesboom, and Base.
The Global Customer Relationship Manag…ket Research 2017 report by ReportsnReports is second study of the CRM software market. While this report covers the entire global market, it focuses specifically on regions such as North America, Europe, China, Japan, Southeast Asia and India, which are expected to experience the strongest growth in the years to come. So, what type of information can you find in this report? Like the aforementioned report, it provides a detailed analysis of the CRM software market, complete with price, sales, revenue and growth rate. It also covers key manufacturers, including interviews with those manufacturers. Furthermore, the report discusses development trends and marketing trends, feasibility of new investment projects, and key statistics on the state of the market.
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