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Cloud communication platform market estimated to reach US$ 5775.0 million by 2022 available in new report

Telecommunications Market Research

Unified communication and collaboration allow a user to send a message on one platform and receive the same communication on another platform.

Cloud communication platform market report provides both qualitative and quantitative research of the market, as well as provides worthy insights into the rational scenario and favored development methods adopted by the key contenders. The report also offers extensive research on the key players in this market and detailed insights on the competitiveness of these players.

The key business strategies such as Mergers and Acquisitions (M&A), affiliations, collaborations, and contracts adopted by the major players are also recognized and analyzed in the report.


Cloud communication platform is used to overcome the cost and inflexible nature of traditional communication systems.This platform integrates emerging technologies into a single application, in this manner reducing the interruption of integrating various services provided by multiple vendors.

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The platforms could provide the secured service providers, for instance, net banking and online networking with two-way verification for using its services. The evolvement of web real-time communication is likely to boost the growth of the market.

Technological advancements in cloud technology are also expected to drive the growth of the market.

The recognition that technology can improve patient care while reducing costs has meant that governments are willing to push the traditionally low healthcare industry to a faster pace of adoption this is one of the major factor anticipated to boost demand cloud communication platform market worldwide.

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Telecommunication and ITES Anticipated to be the Dominant Segment During the Forecast Period, 2018-2026

Amongst the vertical, telecommunication and ITES is a dominant segment holding the largest market share. Through cloud communication platform, employees can improve their productivity and can work faster and more efficiently.

Rising Need for Big Data Across Various Enterprises to Drive the Market in Asia Pacific

Asia Pacific is estimated to be the fastest growing region in cloud communication platform market. This rapid market growth in this region is mainly driven by the factors such as rising need for big data, and organizations switching to third-party service providers to better address their security concerns.

Cloud Communication Platform Market is Fragmented with the Presence of Global and Regional Players

Alcatel-Lucent, Avaya, Inc., Callfire, Cisco System, Inc. (Cisco), Genesys Telecommunications Laboratories, Inc., Huawei Technologies Co. Ltd., IBM Corporation, Intelepeer, Microsoft Corporation, Mitel Networks Corporation (Mitel), Netfortris, Inc. (Netfortris), Nexmo, Inc., Ozonetel Systems Pvt. Ltd.,

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Cloud Communication Platform Market – By Solution

Unified Communication and Collaboration (UCC/UCaaS)

Web Real-Time Communication (WebRTC)

Interactive Voice Response (IVR)

Voice Over Internet Protocol (VoIP) 

Application Programming Interface (API) 

Reporting and Analytics

Cloud Communication Platform Market – By Service

Training and Consulting

Support and Maintenance

Managed Services

Cloud Communication Platform Market – By Organization Size

Small and Medium Sized Enterprises

Large Enterprises

Market By Vertical

Banking, Financial Services, and Insurance


Telecommunication and ITES



Travel and Hospitality




Market By Region

North America


Asia Pacific

Middle East and Africa

Latin America

Key points covered in this report:

Cloud Communication Platform Market size, share, growth analysis, demand & revenue on a global and regional level.

Market analysis based on historical, current and future data.

Market incremental opportunity, year-on-year growth, revenue, CAGR, market size, and market attractive index.

Top major industry player business strategies, sales & revenue on the global and regional level.

News From

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