Telecom service assurance helps drastically in enhancing the customer experience by maintaining and improving the quality of service. This can be achieved with the software systems that are deployed at the various levels of service delivery chain.
The report “Telecom Service Assurance Market by Software (Probe System, Fault Management, Service Quality Monitoring, Network Monitoring, and Workforce Management), Service, Deployment Type (Hosted, and On-Premises) & by Region - Global Forecast & Analysis to 2019”, defines the global telecom service assurance market based on various software, deployment types, and service types with an in-depth analysis and forecasting of market sizes. The report also identifies the factors driving this market, various restraints, and opportunities impacting it along with the adoption trends.
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Browse 68 market data tables and 60 figures spread through 137 pages and in-depth TOC on “Telecom Service Assurance Market by Software (Probe System, Fault Management, Service Quality Monitoring, Network Monitoring, and Workforce Management), Service, Deployment Type (Hosted, and On-Premises) & by Region - Global Forecast & Analysis to 2019 ”
These software systems include probe system, fault management, service quality monitoring, network management, and further workforce automation for increasing the productivity of the workers. Apart from automating the functions, telecom service assurance helps in analyzing the vast amount of subscriber data on nearly real-time basis by comprehensively gaining data insights into customer preferences, thereby decreasing the response time to solve any issue raised by the customer.
Hence, the escalating demand by the communication service providers and enterprises for providing value-added service over the Internet is increasing, thereby surging the requirement of telecom assurance services.
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The major vendors of the global telecom service assurance market are CA Technologies, Accenture, HP, Ericsson, JDSU, NSN, and IBM Corporation. The major forces driving this market are the ongoing increasing operational cost and high-scale investment in operations support system.
MarketsandMarkets broadly segments the telecom service assurance market by regions into: North America (NA), Europe, Asia-Pacific (APAC), Middle East and Africa (MEA), and Latin America (LA); by software into: probe systems, fault management, service quality monitoring, network management, and workforce management; by deployment types into: on-premises and hosted; by service types into: planning and consulting, operation and maintenance, system integration, and managed services.
MarketsandMarkets forecasts the global telecom service assurance market to grow from $3.18 billion in 2014 to $4.59 billion by 2019, at a Compound Annual Growth Rate (CAGR) of 7.6%. In terms of regions, NA is expected to be the biggest market in terms of market size, while MEA and APAC are expected to experience increased market traction during the forecast period.