E-Commerce logistics has grown manifold in the last decade with e-commerce stores driving its growth due to their reliance on the system to efficiently cater to their customers' needs.
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India, October 28, 2018: The e-commerce landscape has become more competitive than ever in the last decade and online retail stores are trying their best to stay relevant and improve customer satisfaction to outdo their competition. An important factor to retain the top spot in the e-commerce market is to work on the e-commerce logistics of an organisation. The evolution of e-commerce logistics has aided in running the e-commerce stores seamlessly in recent times.
Peter Tello, Head of Sales at The Mobile Maker App, noted that technologies like IoT, data analytics, devices, and automation are being used in tandem to form an efficient network for delivering to customers.
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"By bringing together state of the art technologies like IoT, data analytics, and other advanced devices, e-commerce companies are trying to and succeeding at automating and speeding the warehouse processes to achieve high standards of customer satisfaction.", said Peter Tello.
Peter noted that his organisation aids online retail stores in evolving their e-commerce logistics operations. He further added that integrating logistics into an online store is achieved by combining a mobile application with a logistics or transport management system. Peter also shed light on the goals that the e-commerce logistics mechanisms are expected to accomplish and stated the following as the desired features that are a must for an effective system:
- · It should be able to track and organize any shipment.
- · The system should depict the real-time status of an order
- · It should be able to generate dispatch and invoice documentation
- · It should generate automatic reminders for payment
- · The system should be compatible with the existing SCM or ERP in order to enable quick delivery from warehouses and efficient management of items within them.
- · Critical updates on shipments should be conveyed by the system by the means of a text message or an email
- · It should generate detailed reports on deliveries and other significant data to provide feedback on the overall performance of the management system.
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When a company's e-commerce logistics wing offers these capabilities it benefits the consumers in the following ways:
- · Prompt delivery on or before the expected date.
- · Improved communication with customers.
- · Enhanced customer satisfaction.
- · Improved efficiency of the overall system.
- · Effective cost management.
- · A transparent supply chain.
The Mobile App Maker prides itself on helping clients modernise, innovate, and transform their existing systems into smart and automated transport management systems. The evolved e-commerce logistics mechanism aims to reduce costs and increase profits all the while keeping customers at the helm of the process.
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The Mobile App Maker has assisted clients in understanding the vast and hidden potential of the evolved e-commerce logistics system. The organisation is helping businesses, big and small integrate logistics processes into their existing supply chain to score big on profits and cut back on costs
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