This app is about food ordering and payment inside the restaurant using the cutting edge iBeacon technology.
Amrish Patel and Smit Nebhwani, themselves lovers of good food and eating out observed the current hurdles that the restaurant goers in India face and decided to develop an app that would answer all their woes. Even the name Voolsy has an interesting origin behind it. The name is derived from the word Vool, which means more than cool and they want Voolsy to be the coolest mobile application for the restaurant goers.
As per Amrish Patel, President of Voolsy, ‘if we look at the current scenario of the customers who are visiting any restaurant expecting fast and efficient service, the outcome is at the best a mixed bag. With Voolsy, we want to change this’.
‘Currently there is no personalized attention given to a customer once they enter any restaurant. On top of this, the customers have to face the issues of lack of sufficient number of menus, shortage of staff and delays in billing while they are in the restaurant. In most of the cases, the restaurants face an utter lack in trained manpower and most of the time, waiters don't know how to deal with customers and their queries.
All these issues completely degrade the experience of the customers inside the restaurant and most often, they are left wanting of better’, says Smit Nebhwani.
How Voolsy aims to solve these problems
With Voolsy, your table is automatically detected by the iBeacon technology and this app works seamlessly inside the restaurant. You can order your food from the menus that are preloaded in the app along with info about all the cuisines offered along with their pictures and quantity served. This helps in ordering the food and you can even customize your order with the help of Voolsy. Once you are done, you can even pay through this app and rate the food you had. All this is achieved without the intervention of the restaurant staff and Voolsy aims to make the dining out experience as simple and hassle free as possible.
Solutions at the fingertips of restaurant owners
Voolsy is an effective solution for restaurant owners who want to invest in high productivity with least manpower required. The cost of iBeacon is 'negligibly low’ compared to daily cost of labor or current software maintenance. Restaurant owners can completely skip the waiter who takes down orders as you do not need a physical menu at all for ordering.
Moreover, restaurant owners always have issues about how to be personal with their offers for the customers. Voolsy has brought a solution to this as the app triggers a notification once the user is near by the restaurant that has installed Voolsy. The app tracks the user's taste, likings, favorites so that restaurant owners can plan their marketing activities and offers as per the user to catch them again at the restaurant/cafe.
Voolsy has debuted with the nine premier restaurants/cafes in Ahmedabad and they plan to expand to other restaurants soon.
Voolsy Networks Pvt. Ltd has offices both in Ahmedabad and Mumbai. They plan to cover the major metropolitan cities in India and whole of India eventually with their app. They plan to target premier restaurants and hotel chains to give dining out a whole new meaning in such places. The company is also planning to add additional features in Voolsy in the coming months like the facility of preordering meals and an option for split billing. People at Voolsy aim to fundamentally change the dining out landscape in India.