Press Release Open Source

Digital Transformation in Education: Adoption Journey of a Ghana based University

The digital era is reshaping industries of all kinds, the processes and structures of higher education remain immutable. Institutions of higher education are being forced to rethink how education will be delivered. What structural changes will be needed to support new educational business models?


Digital transformation defined as – the use of technology to radically improve performance or reach of enterprises – is creating a lot of buzz in tech-savvy fraternity. Google trends shows that there is 200% rise in the searches around digital transformation in 2015. Organizations are heavily investing in the digital transformation initiatives because of two main reasons: Customer Experience and Operational Processes.

While other industries have been radically enhanced by the application of advanced digital technologies in recent decades, education processes and structures have barely changed which has led a broad group of observers to predict that the education sector is ripe for digital transformation.

Need for Digital Transformation in Education

K-12 schools, higher education institutions and universities have joined the battle to achieve higher level of digital maturity. They wanted to automate and upgrade their existing manual systems with collaborative and digitize platforms which should include process digitization, document capture and student centric features.

Largest University in Ghana

- Taking next steps to digitize the processes with Content Management and Portal Solution

The journey started with identifying the pain points. The university was experiencing productivity loss due to a “memo based system” in their 60 offices across multiple campuses.


The university staff wanted to virtualize entire physical environment of the university down to offices and cabinets by digitizing current paper based system and manual workflow processes. For this, the university identified an Open Source and Open Standards based intranet and content management platform that would empower staff by solving the above problems.

CIGNEX Datamatics’ developed content management and portal solution to digitize the processes of University. We leveraged Liferay as frontend intranet portal and used features such as message board, wikis, blogs and polls and used Ephesoft to scan documents and OCR which are stored in backend – Alfresco. Documents are searchable by contents, author and metadata in each office with the help of Solr Search Engine. Customized workflows helped the offices to collaborate efficiently among intra (within) offices and inter (between) offices. Users are authenticated against CAS SSO using Microsoft Active Directory.

The solution implemented improved productivity, engagement and streamlined operations and the collaborative platform became central source for university documents, news and updates.

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CIGNEX Datamatics - Open Source consulting companyCIGNEX Datamatics
Category: Open SourceCompany about: CIGNEX Datamatics, a subsidiary of Datamatics Global Services Ltd., is a Silicon Valley based, global, pure-play, Open Source consulting company offering enterprise-grade solutions, platforms, products and services for Systems of Engagement and Insight. Since 2000, CIGNEX Datamatics has been Making Open Source Work® using open standards platforms and tools that integrate with existing systems to achieve unparalleled results and leveraging its Adopt-Open-Elevate ™ execution framework to mitigate ...
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