The turning of the century has served as a pivotal point in the availability of technology. New innovations have enabled people to truly make the most of their time; with multitasking a social norm and 24/7 connectivity. With this technologically-aided outlook, new generations have also displayed a gradual shift from manual to digitally-based working methods. These alternatives are bluntly and empirically, better than their predecessors. Hence, it is surprising that many organisations still use dated ways of working.