In the age of digitisation, the telecommunications landscape has changed forever. Revenue from core services such as voice and messaging has declined, and digital modernisation has brought sweeping operational change. New revenue channels such as apps and entertainment require a high degree of customer interaction, backed by analytics and streamlined networking. Microservices adoption is high, as more and more companies realise that in order to interact better and more frequently with their customers, they need to have a more agile and scalable application infrastructure.
New research from Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom) and Future Workplace has found that more than half of Generation Z and Millennials say they still want open offices despite the distractions associated with them. Other key findings include: 66% of respondents said their biggest distraction is a co-worker talking loudly on the phone, and 65 percent say it’s a co-worker talking nearby. Half of Gen Z (52%) say they are most productive when they were working around noise or talking with others. Whereas 60% of Baby Boomers say they’re most productive when it’s quiet. The majority of employees who rely on phone and video conferencing during the day say that distractions could be minimised with better technology (56%). This leaves multiple challenges for organisations with open offices to manage. Do let me know if you would like to speak to Paul Clark, SVP EMEA MD at Poly, about the results further and solutions that can help.
The new Connecting Everyone report from French research company IDATE has revealed the real-world challenges in building universal Fibre-to-the-Home (FTTH) coverage, leaving a massive opportunity for ultra-fast Gfast and Fixed Wireless technology to deliver high-speed broadband.
Next Telecom, Australia’s leading telecommunication service providers and Global Cloud Xchange (GCX), a subsidiary of Reliance Communications (RCOM), today announced a partnership to expand Next Telecom’s global footprint to support enterprises with fast and high performance connectivity between Australia and key global markets.
NBN telecommunications service provider Activ8me is rapidly accelerating its presence throughout regional Australia as fixed wireless services are progressively deployed in new areas.
Xero (NZX/ASX: XRO), the leading cloud accounting software provider, continued to deliver exceptional growth for the year ended 31 March 2015, recording operating revenue of $114.9 million, up 84.7% from $62.2 million in FY14. Annual results were released on the ASX this morning.
The question of exactly how fast an Internet connection must run to be classified as ‘broadband’ has bedevilled the industry almost since the introduction of HFC and DSL technologies in the late nineties made possible speeds well in excess of those achievable with dial-up modems. And the arguments are still raging, especially now that the once almost homogeneous Fibre to the home NBN is being replaced with the multi-technology mix NBN.
Vodafone has taken issue with a claim by the Australian Competition and Consumer Commission (ACCC) that there is healthy competition in the Australian telecommunications market, as evidenced by a reduction, on average, of the prices paid by consumers for telecommunications services of 2.7 percent in real terms in 2013-14.
When it came to power the Abbott Government vowed to cut red tape and regulation that it said imposed an unnecessary burden on Australian businesses, and the Government's telecommunications regulator, the Australian Communications and Media Authority (ACMA), has taken a step in that direction by reducing the number of hoops that suppliers of telecoms equipment have to jump through to get their goods onto the market.
Bill payment is moving rapidly online; that's good news all around; and Next Telecom has joined the online billing movement with the launch of state-of-the-art online billing and management options for all its services.
Global connectivity specialists D-link are offering a 4G (LTE) router and WiFi modem, the DWR-922, bundled with a SIM from global low cost mobile broadband service provider, Globalgig, that offers instant broadband wireless access in 84 countries.
CIOs who fail to embrace mobility as a top priority in 2015 will put their organisations’ digital strategies — and their own careers at risk. That's the blunt warning from Forrester Research.
Next Telecom says it is one of Australia's largest providers of IP telephony services based on the BroadSoft platform. Next Telecom launched BroadSoft based hosted IP PABX services four years ago by reselling services on the BroadSoft platform operated by Australian company, IP Systems, which was bought by Amcom in 2010.
Avaya, which claims to be the leading supplier of call centre systems, has just released software that turns a Chromebook into a fully functioning contact centre agent's terminal.
NBN Co has provided a list of the first 43 apartment buildings to receive its fibre to the basement services, where individual units will be served via VDSL over copper, and has waxed lyrical about the advantages of the technology over fibre to the individual dwelling for multidwelling buildings.
Akamai's latest 'State of the Internet' report became a huge source of news in Australia, and was seized on eagerly by critics of the Coalition Government's NBN policy as evidence of its flawed nature.
Looking at the various offerings at what's hot for small and medium businesses in 2015 one stands out as being common across most of the diverse offerings: big data or, more correctly, data analytics.
End users in many organisations are now demanding access to a range of communications tools to enable them to work more efficiently and woe-betide any organisation that does not accommodate those demands.
Within 12 months almost half of all businesses will have the majority of their business applications on the Internet, up from less than 20 percent of apps today, according to a survey.
"Australian businesses," says the Sage Business Index 2014 "are optimistic about their own prospects, scoring their confidence at 63.71 points out of 100 [and] are more confident than many other countries when it comes to their national economy scoring it at 54.52, 2.89 points above the global average."
A couple of weeks ago we wrote about the Internet of Everything, at how it will change the Internet as we know it today - the 'Internet of People' - forever.