Telcos moving into IT services

In January, Australia’s telecommunications behemoth, Telstra, announced that it had snared a, relative, minnow, O2 Networks, an Australian provider of network and security consulting and integration services with 100 staff and 370 customers. Telstra was said to have paid $60 million for the company.

Why VoIP


Back in November on WhaTech we dispelled some of the {cslimited}myths surrounding VoIP{/cslimited} - Voice over Internet Protocol. Now it’s time to look at some of the many advantages of VoIP over traditional telephony technology.

Hosted VoIP and the distributed work force: made for each other

Distributed workforces are on the rise thanks to technology. Smartphones and tablets, and before them laptop computers, have all untethered the worker from his or her desk. Productivity gains have been significant, but there is a downside. The legacy communications technology of organisations, the PABX, is relatively rigid and ill-suited to the needs of a distributed workforce.

A handy guide to VoIP

Still confused about Voice over Internet Protocol (VoIP)? Still running an old fashioned analogue phone system? Still unsure about whether to make the switch to VoIP and how to go about it? This guide is worth reading.

Businesses moving to software-defined PANX

Businesses in Australia are increasingly abandoning the traditional PABX based on dedicated, specialised hardware in favour of software-based PABX running on standard hardware - both on-premises and in the cloud.

Why IT service providers like hosted IP telephony

Telecommunications companies the world over are seeing their traditional revenue derived from legacy services like fixed voice declining rapidly. To counter this they are moving into the provision of IT services to businesses large and small.

What the NBN means for SMBs - if we get it!

If you’re a small business you might well be wondering what the NBN will mean for you. Right now that’s not an easy question to answer because we don’t know what the NBN will look like or when it will come. The answer also depends on what sort of small business you operate.